Summary
Overview
Work History
Education
Skills
Timeline
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FRANKLIN HALL

Washington,DC

Summary

Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Overview

9
9
years of professional experience

Work History

Consultant

Values Partnerships
11.2021 - Current
  • Helped initiate the NBA Cares mission for mental health.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Managed Accounts with Apple TV, Grow with Google, GoFundMe, STARZ, Warner Brothers, and Intuit
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Oversee management of project assets
  • Attended networking events to build relationships and identify sales opportunities.
  • Helped develop proactive and successful business policies to meet changing demands.
  • Coordinated with contracting department to resolve payer issues.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Created and managed budgets to maximize brand reach and engagement.
  • Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
  • Supported marketing initiatives for different Films/ TV Shows that drove and promoted specific market agenda.

Management Consultant

Roc Nation
07.2019 - 11.2021
  • Helping Marketing/PR teams come up with strategic methods for Movie/ TV show premieres.
  • Data Analytics
  • Brand Consulting
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Oversaw contracts for over 200 professional athletes using both manual and automated strategies.
  • Addressed contract disputes and provided advice and guidance to resolve issues.
  • Ensure smooth and seamless communication of day-to-day project details to client and internal team
  • Gathered and defined customer requirements to develop clear specifications for project plans.
  • Determined appropriate budgets and oversaw expenses.
  • Prepared and issued reports on contract performance and compliance.
  • Maintained Budgets for World Tours and Festivals

Operations Specialist

1st Special Forces CMD
08.2017 - 08.2019
  • Oversees movement of personnel serving in South America that is apart of SOCOM
  • Coordinated Tasks to maintain and improve Supply Chain process
  • Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment
  • Maintained security of local areas and performed route clearance for visiting high-ranking officials
  • Directed logistical training procedures in accordance with military regulations
  • Saved DoD $100k in transportation costs by optimizing a distribution management systems
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Reviewed order data to verify transactions and shipping dates.

Operations Specialist

USASOC
08.2015 - 08.2017
  • Led Team and quality assurance for $12 million support contract involving supply chain distribution, and maintenance for entire command Resolved Crisis-Response Issues by implementing procedures that can have companies ready to deploy within 96 hours
  • Supervised logistics functions and operations
  • Organized unit training operations and managed details when unit move was required
  • Coordinated mission details and communicated with unit S2
  • Foreign Military Sales
  • Contract Management
  • Supported program operations by preparing and updating documents, reports and spreadsheets
  • Tracked and analyzed reports to determine where improvements in business could be made
  • Monitored and reported on transportation costs and properly filed shipping documents.

Education

BBA - Business Administration

Campbell University
Buies Creek, NC
06.2019

Skills

  • Strategic Planning Training and development
  • Business Planning
  • Failure Analysis
  • Negotiation
  • Operations management
  • Budgeting
  • Customer Relationship Management
  • Project Analysis
  • Executive Support
  • Analytical Thinking
  • Continuous Improvement Process
  • Procurement Program Management

Timeline

Consultant

Values Partnerships
11.2021 - Current

Management Consultant

Roc Nation
07.2019 - 11.2021

Operations Specialist

1st Special Forces CMD
08.2017 - 08.2019

Operations Specialist

USASOC
08.2015 - 08.2017

BBA - Business Administration

Campbell University
FRANKLIN HALL