Franklin Lopez
North Babylon
Summary
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon Zolo Logistic
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Amazon PPlC Logistic
11.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivery Driver
Amazon Frontier Logistic
05.2021 - 11.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Successfully avoided time delivery delays by carefully planning best routes.
Warehouse Worker
Amazon
08.2020 - 11.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Moved furniture and boxes using utility dolly and truck ramp.
Cashier
711
08.2018 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Maintenance Cleaner
American Maintenance
06.2019 - 08.2019
- Maintained a professional appearance, ensuring all areas were clean and well-organized at all times.
- Assisted in the implementation of new cleaning procedures, resulting in increased productivity and improved hygiene standards.
- Contributed to the overall efficiency of the facility by promptly addressing any maintenance concerns or cleaning needs.
- Reduced equipment downtime through regular preventive maintenance and timely repairs.
- Improved facility cleanliness by performing routine maintenance tasks on a daily basis.
Sales Associate
Forever21
09.2016 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
American Eagle Outfiters
10.2017 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
No Degree -
Sufflok Community College
Brentwood, NYHigh School Diploma -
Walter G.o Connell Copiague High School
Copiague, NY06.2016
N/A - Health Care
Boces Tech
Huntington, NY06.2016
N/A - Auto Mechanic
Boces Tech
Huntington, NY06.2016
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Multitasking and organization
- Adaptability and flexibility
- Route management
- Stocking and inventory
- Patience and empathy
- Cash handling and management
- Credit and cash transactions
- Cash drawer balancing
Languages
Spanish
Professional Working
Timeline
Delivery Driver
Amazon Zolo Logistic
10.2023 - Current
Delivery Driver
Amazon PPlC Logistic
11.2021 - 03.2023
Delivery Driver
Amazon Frontier Logistic
05.2021 - 11.2021
Warehouse Worker
Amazon
08.2020 - 11.2020
Maintenance Cleaner
American Maintenance
06.2019 - 08.2019
Cashier
711
08.2018 - 11.2019
Cashier
American Eagle Outfiters
10.2017 - 02.2018
Sales Associate
Forever21
09.2016 - 04.2018
No Degree -
Sufflok Community College
High School Diploma -
Walter G.o Connell Copiague High School
N/A - Health Care
Boces Tech
N/A - Auto Mechanic
Boces Tech
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