Franklin Mendes
Shoreline,WA
Summary
Diligently enhancing workplace efficiency and customer satisfaction, I leveraged my expertise in workplace cleanliness and heavy lifting across roles at SUBCOM and JMLM. Known for maintaining safety and organization, I significantly contributed to productivity and regulatory compliance. My proactive problem-solving and ability to foster positive customer relationships underscore my multifaceted skill set.
Overview
9
9
years of professional experience
Work History
Production Worker
SUBCOM
05.2024 - 08.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Logistic & Sale
JMLM
09.2020 - 02.2023
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Checked in and stocked inventory throughout facility.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Restaurant Team Member
Pippa Cake
03.2017 - 06.2020
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Cleaned and organized kitchen, dining and service areas.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cleaner and Stoker
Magniconta Lubrificate
07.2015 - 03.2017
- Maintained a clean and organized store environment for optimal shopping experience.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
Education
No Degree - Criminology
York County Community College
York, ME05.2024
Skills
- Workplace cleanliness
- Efficient communication
- Computer skills
- Line work
- Product packing
- Heavy lifting
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
Production Worker
SUBCOM
05.2024 - 08.2024
Logistic & Sale
JMLM
09.2020 - 02.2023
Restaurant Team Member
Pippa Cake
03.2017 - 06.2020
Cleaner and Stoker
Magniconta Lubrificate
07.2015 - 03.2017
No Degree - Criminology
York County Community College
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