FRANKLIN NKEMJIKA
Tempe,AZ
Summary
A focused and motivated software engineer with extensive knowledge of Software Development Life Cycle across multiple platforms. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
Work History
Software Engineer Developer
General Motors
10.2021 - Current
- Helped insource web applications for discount programs and Reward point program
- Assisted with UI applications (Angular 2+, Angular Js)
- Web team member responsible for integrating dealer-facing applications with GM Rewards and GM
- Helped support Content Management System with targeted marketing programs used by business and technical users
- Assisted with designing and implementing three simultaneous program launches (6 applications)
- Mentored members from other web application teams
- Interface with development, test, product, business, and vendor teams
- Design and engineer software solutions with code reuse and maintainability
- Work with other team leads to develop solutions architecture
- Siebel CRM Open UI and Configuration
- Analyzed proposed technical solutions based on customer requirements.
- Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
- Delivered unit-tested systems within customer-prescribed timeframes.
Team Lead
The National Society Of Leadership And Success
01.2020 - 01.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
- Managed schedules, accepted time off requests and found coverage for short shifts
- Designed strategic plan for component development practices to support future projects
- Developed monthly and daily production output plans to deliver customer service and financial metrics
- Built strong relationships with customers through positive attitude and attentive response
- Directed and supervised team of five engaged in leadership mentoring program and development
Front-end Software Engineer
Ken Advantage Group, Inc
04.2018 - 10.2021
- Resolve application defects (debugging and bug cycle support)
- Performed diagnostics testing and troubleshooting of hardware and software for clients
- Organized and reviewed test cases and support quality assurance efforts
- Handing app and developer-related core workflows appeals and compliance regulation
- Adhere to architecture/design standards
- Support non-sensitive work, e.g., sorting user data reports and identifying those that require more profound review
- Help drive business transformation for leading organizations and communities.
- Translated UX and business requirements into elegant code solutions.
- Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
Help Desk Technician
Alcon Vision
06.2013 - 04.2018
- Provided networking and desktop support to clients, as well as account maintenance and printing assistance
- Analyzed IT project requirements and prepared adequate documentation
- Delivered weekly critical status updates to management as required
- Shared transparency with Jira while tackling challenges of working remotely
- Evaluated problems identified in production and presented helpful strategies to resolve them
- Front-end development
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
M.S - Computer Science in Cybersecurity
University of Maryland Global Campus
Largo, MD07.2024
B.S - Software Development and Security
University of Maryland Global Campus
Largo, MD07.2021
Skills
- Visual Studio, SQL developer, Oracle database, PostgreSQL
- Microsoft Azure
- AWS Cloud computing
- Net core
- Python, Java, C, C#
- Scrum Methodology
- JavaScript, TypeScript, HTML, XML, CSS, Bootstrap
- Reactjs, Salesforce, Angular 2
- A/B testing
- Solutions Deployment
Websites
Additional Information
- Hackathon : 3rd place Award winner 2022
- Technical Mentorship program : 3rd place Award winner 2023
Timeline
Software Engineer Developer
General Motors
10.2021 - Current
Team Lead
The National Society Of Leadership And Success
01.2020 - 01.2022
Front-end Software Engineer
Ken Advantage Group, Inc
04.2018 - 10.2021
Help Desk Technician
Alcon Vision
06.2013 - 04.2018
M.S - Computer Science in Cybersecurity
University of Maryland Global Campus
B.S - Software Development and Security
University of Maryland Global Campus
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