Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Franklin Osualaaham

Fresno,TX

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Computer Technician

Beatronics Inc Online Store
Houston, TX
01.2024 - Current
  • Conducted regular maintenance checks to diagnose any potential issues before they arise.
  • Installed, configured and maintained computer hardware, software systems, networks and peripherals.
  • Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
  • Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
  • Upgraded computers with new hardware components like processors, RAMs.

Store Team Member

Hertiage International Food Store
Baltimore, MD
01.2022 - 06.2022
  • Participated in weekly team meetings to discuss strategies for improving customer service.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Organized and maintained store displays.
  • Conducted price checks on items when requested by customers.
  • Assisted in stocking shelves with merchandise.

Production and Laboratory Intern

Petsow Laboratories Limited
, Nigeria
12.2020 - 04.2021
  • Calibrated laboratory instruments according to manufacturer's specifications.
  • Managed inventory of chemicals, materials, and other items used in the laboratory setting.
  • Trained new interns on how to properly use equipment within the lab setting.
  • Assisted with the organization of laboratory equipment and supplies to ensure efficient operation.

Front Desk Receptionist

Uhil Chemicals Company
, Nigeria
08.2018 - 09.2020
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled sensitive information in a confidential manner.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Responded to customer inquiries via phone, email, and in person.
  • Assisted with scheduling appointments for clients and visitors.

Education

Associate of Science - Chemistry

Houston Community College
Houston, TX
05-2024

High School Diploma -

Dayspring Academy
Nigeria
12-2020

Bachelor of Science - Data Science

The University of Texas At Arlington
Arlington, TX

Skills

  • System Upgrades
  • Software Installation and repair
  • System Testing
  • Attention to Detail
  • Multitasking
  • Customer Service
  • Guest Relations
  • Telephone Etiquette
  • Time Management
  • Basic accounting
  • Chemical Handling
  • Sample Preparation
  • Team Collaboration
  • Chemistry
  • Time management abilities

Languages

English
Native/ Bilingual
Igbo
Native/ Bilingual

Timeline

Computer Technician

Beatronics Inc Online Store
01.2024 - Current

Store Team Member

Hertiage International Food Store
01.2022 - 06.2022

Production and Laboratory Intern

Petsow Laboratories Limited
12.2020 - 04.2021

Front Desk Receptionist

Uhil Chemicals Company
08.2018 - 09.2020

Associate of Science - Chemistry

Houston Community College

High School Diploma -

Dayspring Academy

Bachelor of Science - Data Science

The University of Texas At Arlington

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Franklin Osualaaham