Franklin Perry
Humble
Summary
Dynamic Equipment/Shop Supervisor at Triple B Services with expertise in inventory management and team building. Proven track record in enhancing operational efficiency and fostering a collaborative work environment. Skilled in parts ordering and maintenance scheduling, ensuring seamless service delivery and high client satisfaction. Committed to driving team success and operational excellence.
Overview
20
20
years of professional experience
Work History
Equipment/Shop Supervisor
Triple B Services
05.2015 - Current
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Checked incoming orders and organized new stock.
- Oversaw,equipment, equipment mechanics, fuel and service trucks, and equipment haul trucks and dump trucks.
- Oversaw parts dept. Ordered and coordinated parts shipping and receiving
Service Coordinator
Schlumberger
05.2005 - 03.2015
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Communicated with clients and service providers to provide updates on work progress.
- Managed and coordinated service teams to achieve successful completion of service projects.
Education
GED -
HM King High
Kingsville, TX05-1988
Skills
- Equipment Upkeep
- Parts ordering
- Inventory management
- Team building
- Attention to detail
- Maintenance scheduling
Timeline
Equipment/Shop Supervisor
Triple B Services
05.2015 - Current
Service Coordinator
Schlumberger
05.2005 - 03.2015
GED -
HM King High
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