Summary
Overview
Work History
Education
Skills
Timeline
Generic

Franklin Rhea

Gonzales,LA

Summary

Dynamic business leader with a proven track record at Romance the Scent, excelling in sales strategies and customer relationship management. Adept at logistics coordination and fostering team performance, I drive growth through innovative solutions and exceptional service, consistently achieving revenue targets and enhancing client satisfaction.

Overview

26
26
years of professional experience

Work History

Warehouse Supervisor/Delivery Driver

Cort
11.2023 - Current

Processed incoming trucks to maintain consistent inventory flow.

Executed truck loading procedures to ensure safety and optimize space.

  • Managed BDP process to enhance merchandise availability and distribution efficiency.
  • Resolved operational issues using proactive problem-solving techniques.
  • Delivered merchandise to show site while leading a delivery crew.
  • Coordinated with customers and contractors to ensure efficient delivery and high customer service levels.

Owner/Partner

Romance the Scent
01.2000 - Current
  • Developed business model to drive growth and sustainability.
  • Procured new business opportunities to expand market presence.
  • Executed sales strategies to achieve revenue targets.
  • Conducted sales training sessions to enhance team performance.
  • Delivered exceptional customer service to ensure satisfaction and loyalty.

Shipping

Schleich USA
Charlotte, N.C.
09.2022 - 09.2023
  • Processed orders through SFI, ensuring accuracy and timely fulfillment.
  • Completed and verified customs paperwork to facilitate smooth international shipping.
  • Coordinated all outbound deliveries to optimize logistics and meet deadlines.
  • Loaded deliveries onto trucks for efficient transport to various destinations.

Assistant Manager/Sales Associate

Hurwitz Mintz
05.2009 - 10.2015
  • Developed an inventory tracking system to optimize supply ordering processes.
  • Collaborated with management to formulate strategic plans for achieving business objectives.
  • Managed sales staff to enhance team performance and productivity.
  • Assisted in closing sales, contributing to revenue growth.
  • Resolved customer service issues to maintain high satisfaction levels.

Assistant Store Manager

Furniture Mart
01.2007 - 01.2009
  • Delivered exceptional customer service to enhance client satisfaction.
  • Managed labor costs to optimize operational efficiency.
  • Oversaw inventory control processes to minimize waste.
  • Conducted sales training to improve team performance and skills.
  • Assisted in closing sales to drive revenue growth.
  • Executed effective merchandising strategies to boost product visibility.

Warehouse Manager/Sales Associate/Assistant Manage

Universal Furniture
01.1999 - 01.2006
  • Achieved highest sales performance among consultants through effective direct sales and merchandising strategies.
  • Established loyal customer base by delivering exceptional customer service.
  • Managed inventory control processes to ensure optimal stock levels.
  • Routed deliveries efficiently to maintain timely order fulfillment.
  • Conducted monthly cycle counts to verify inventory accuracy.
  • Requisitioned orders from warehouse to support sales demands.
  • Received merchandise and organized storage for easy access.
  • Controlled labor costs by optimizing staff allocation during peak hours.

Education

Some College (No Degree) - Marketing/Purchasing

University of Southern Mississippi
Hattiesburg, MS

Skills

  • Microsoft Excel and Word
  • Leadership and management
  • Problem solving and critical thinking
  • Effective communication skills
  • Customer relationship management
  • Logistics coordination and order fulfillment

Timeline

Warehouse Supervisor/Delivery Driver

Cort
11.2023 - Current

Shipping

Schleich USA
09.2022 - 09.2023

Assistant Manager/Sales Associate

Hurwitz Mintz
05.2009 - 10.2015

Assistant Store Manager

Furniture Mart
01.2007 - 01.2009

Owner/Partner

Romance the Scent
01.2000 - Current

Warehouse Manager/Sales Associate/Assistant Manage

Universal Furniture
01.1999 - 01.2006

Some College (No Degree) - Marketing/Purchasing

University of Southern Mississippi
Franklin Rhea
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