Summary
Overview
Work History
Education
Skills
Timeline
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Franklin Santos

Fort Riley North,KS

Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise.

Overview

32
32
years of professional experience

Work History

Professional Car Detailer

Prestige Automobiles
01.2020 - 01.2021
  • Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Assisted in training new employees on proper car detailing techniques, improving overall staff performance.
  • Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
  • Achieved timely completion of assigned tasks by efficiently managing time and resources.
  • Gained expertise in various cleaning materials and chemicals, ensuring appropriate use for each specific task.
  • Applied protective coatings to extend the life of vehicle surfaces, providing added value to clients.
  • Utilized specialized tools and equipment to effectively clean hard-to-reach areas, ensuring a spotless finish.
  • Promoted excellent customer service by addressing client concerns promptly and professionally.
  • Maintained high-quality standards for detailing services, resulting in repeat customers and positive feedback.
  • Efficiently managed inventory of supplies, reducing waste and maintaining adequate stock levels for uninterrupted service provision.
  • Participated actively in promotional events showcasing car detailing skills resulting in an increase of new clientele base.
  • Increased team productivity by effectively delegating tasks to junior detailers based on their skill sets.
  • Kept up-to-date with industry trends and latest car detailing techniques, ensuring our services remained competitive and cuttingedge.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained clean, tidy and safe work environment.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Maintained records of cleaning activities.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Refilled gas tanks and documented fluid levels.
  • Shined vehicle windows and windshields to remove water spots.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Applied protective agents, including sealants, to protect surfaces.
  • Washed cars and trucks daily for auto dealership.
  • Inspected vehicles and equipment for visible damage.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Automotive Diesel Technician

Conwood Products
10.2011 - 10.2019
  • Improved overall vehicle safety through diligent inspection and repair of braking systems, suspension components, and steering mechanisms.
  • Contributed to increased shop revenue by identifying opportunities for upselling additional services during routine maintenance appointments or repair assessments of customers'' vehicles.
  • Conducted comprehensive inspections of vehicles post-repair, guaranteeing quality control measures met or exceeded industry standards.
  • Increased customer satisfaction by providing timely and accurate estimates for repair work on their diesel vehicles.
  • Troubleshot electrical system issues in diesel-powered vehicles, resolving problems efficiently to minimize disruptions in vehicle operation for clients.
  • Stayed up-to-date with the latest industry advancements, attending training sessions and workshops to continuously improve knowledge and skills in automotive diesel technology.
  • Excelled at multitasking under high-pressure situations, prioritizing projects effectively to meet deadlines without compromising quality of workmanship or customer service standards.
  • Demonstrated attention to detail while disassembling and reassembling complex diesel engine components, ensuring optimal function upon completion of repair work.
  • Streamlined inventory management by organizing parts storage areas and maintaining accurate records of available supplies for automotive diesel repairs.
  • Delivered exceptional service to customers through clear communication about necessary repairs or maintenance tasks required for their vehicles.
  • Maintained a clean and organized work environment, ensuring efficient workflow and adherence to safety protocols.
  • Enhanced vehicle performance by conducting thorough diesel engine diagnostics and repairs.
  • Assisted in the training and development of junior technicians, sharing expertise in automotive diesel technology to foster a supportive learning environment within the team.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Coordinated with parts department to determine availability of necessary components.
  • Retained accurate records of purchases, titles and sales.

Warehouse Worker

Conwood Products
10.2009 - 10.2011
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Lead Supervisor

Target
11.2001 - 11.2008
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Fostered a culture of continuous improvement by encouraging staff input on process enhancements or procedural changes that would benefit the organization as a whole.
  • Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.
  • Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
  • Established clear lines of communication within the team, fostering collaboration and teamwork.
  • Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Launched quality assurance practices for each phase of development
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Overnight Stocker

Target
11.1998 - 11.2001
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
  • Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
  • Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
  • Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Warehouse Worker

Suncan Builders
12.1995 - 11.1998
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Maintenance Crew Member

Accufleet
12.1991 - 12.1996
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
  • Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Replaced worn or broken parts on machines and equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Apprentice Welder

JWP/Wallace O' Conner
12.1988 - 12.1991
  • Expanded knowledge of fabrication processes through exposure to diverse tasks throughout the apprenticeship period.
  • Received hands-on training on proper use and maintenance of welding tools and equipment.
  • Continuously sought feedback from supervisors regarding performance improvements needed for successful progression toward journeyman status.
  • Assisted senior welders in setting up equipment and preparing materials for each project.
  • Welded parts using arc, gas-shielded arc, submerged arc and gas equipment.
  • Examined structure and texture of parts to detect imperfections.
  • Fabricated structural forms, pressure vessels, and boiler components.
  • Calibrated flow and pressure settings to build and maintain flames.
  • Completed high-quality welds for various projects under the supervision of skilled professionals.
  • Acquired proficiency in cutting methods such as plasma cutting, oxy-fuel cutting, and abrasive wheel cutting techniques.
  • Demonstrated attention to detail when measuring, marking, and aligning workpieces for accurate assembly before welding commenced.
  • Improved welding skills by consistently practicing and receiving feedback from experienced welders.
  • Ensured safety standards were met by maintaining a clean and organized workspace.
  • Adapted to various working environments, quickly becoming proficient on new projects and with different materials.
  • Welded various connections with high-quality final results.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
  • Welded metal components in vertical, overhead and flat positions.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Inspected welds for accuracy and conformance to specifications.
  • Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
  • Detected faulty operation of equipment and defective materials and promptly resolved issues.
  • Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
  • Replaced faulty parts and components in soldering process.
  • Evaluated and tested various soldering materials for accuracy.

Education

High School Diploma -

Asmuyao Community Scool
Hagatna, Guam
04.2022

Skills

  • Relationship Building
  • Strategic Planning
  • Adherence to safety protocols
  • Chemical Handling
  • Safety Inspections
  • Strong Work Ethic
  • Time Management
  • Attention to Detail
  • Multitasking

Timeline

Professional Car Detailer

Prestige Automobiles
01.2020 - 01.2021

Automotive Diesel Technician

Conwood Products
10.2011 - 10.2019

Warehouse Worker

Conwood Products
10.2009 - 10.2011

Lead Supervisor

Target
11.2001 - 11.2008

Overnight Stocker

Target
11.1998 - 11.2001

Warehouse Worker

Suncan Builders
12.1995 - 11.1998

Maintenance Crew Member

Accufleet
12.1991 - 12.1996

Apprentice Welder

JWP/Wallace O' Conner
12.1988 - 12.1991

High School Diploma -

Asmuyao Community Scool

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Franklin Santos