
Reliable and organized MBA graduate with hands-on experience supporting day-to-day operations, improving workflows, coordinating across teams, and keeping processes running smoothly in fast-paced environments. Known for strong follow-through, clear communication, and the ability to manage details while understanding the bigger picture.
• Supported daily operations in a high-volume, fast-paced environment
• Identified service flow and staffing bottlenecks and adjusted execution in real time
• Coordinated closely with management, kitchen, and front-of-house teams to keep service running smoothly
• Tracked shifting priorities and handled multiple responsibilities simultaneously
• Gained experience working within labor constraints, time pressure, and performance targets
• Helped manage scheduling, client coordination, and daily workflow operations
• Designed and launched a website to improve client communication and engagement (↑ 20%)
• Streamlined internal processes to improve responsiveness and scheduling efficiency
• Conducted performance reviews and adjusted programming based on feedback and outcomes
• Served as a point of contact for clients to ensure needs were understood and met
• Helped manage operations for a 500+ resident community
• Tracked issues, followed up on requests, and ensured timely resolution
• Coordinated events and initiatives across multiple student groups
• Collected and reported engagement data to leadership
• Served as a consistent point of contact between residents and administration
https://www.linkedin.com/in/franklin-sayers-iii-mba-5a46741a1/