Franklin Sibrian
Memphis,TN
Summary
Highly motivated and results-oriented marketing professional with a strong background in B2B sales and customer service. Seeking a remote Cold-Email Marketing Manager position at Hypergen to utilize my expertise in email marketing, copywriting, and campaign management.
Overview
7
7
years of professional experience
Work History
Store Manager
Sherwin-Williams
Memphis, TN
05.2016 - 04.2023
- Oversaw daily operations of the store, including sales, inventory management, and customer service.
- Led a team of 5 employees, providing guidance, training, and performance evaluations.
- Implemented effective marketing strategies to drive store traffic and increase sales.
- Developed strong customer relationships by providing exceptional service and product recommendations.
- Managed financial transactions, maintained accurate records, and handled cash handling responsibilities.
Front Desk Clerk/Night Auditor
La Quinta Inns & Suites
Memphis , TN
01.2017 - 09.2020
- Welcomed guests, checked them in and out, and provided assistance with their inquiries and requests.
- Performed night audit duties, including reconciling accounts, generating reports, and ensuring accurate billing.
- Responded promptly to guest complaints or issues, resolving them in a professional and courteous manner.
- Collaborated with different departments to ensure smooth operations and guest satisfaction.
- Maintained knowledge of hotel services, amenities, and local attractions to provide relevant information to guests.
Education
Bachelor of Arts - Mathematics
Christian Brothers University
Memphis, TN05.2020
Skills
- Email Marketing and Automation: Proficient in developing and managing email marketing campaigns, utilizing automation tools, and optimizing open rates and engagement
- Copywriting: Strong English copywriting skills with the ability to create compelling and persuasive content for cold email campaigns
- Sales and Customer Service: Demonstrated success in driving sales, building customer relationships, and delivering exceptional service
- Time Management: Proven ability to prioritize tasks, meet deadlines, and effectively manage multiple projects simultaneously
- Analytical Skills: Proficient in analyzing campaign performance metrics, identifying trends, and making data-driven decisions
- Communication: Excellent written and verbal communication skills, with experience in client communication and reporting
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Clerk/Night Auditor
La Quinta Inns & Suites
01.2017 - 09.2020
Store Manager
Sherwin-Williams
05.2016 - 04.2023
Bachelor of Arts - Mathematics
Christian Brothers University
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