Franklin Stines

• Selected customer orders in the High Rise department and managed the receipt and storage of incoming items in designated areas utilizing RF technology. Employed a barcode scanner to print accurate shipping labels for dispatch through UPS, FedEx, and DHL. Compiled documentation for both domestic and international shipments. Custom-packed orders according to specific customer requirements. Handled the selection, sorting, and storage of parts for the new Repack department. Verified work orders for instruction clarity and part accuracy. Operated large forklifts, stand-up forklifts, and both electric and manual pallet jacks for the transportation of heavy loads.

Managed all facets of warehouse operations, encompassing the receipt, order picking, and prompt dispatch of goods. Oversaw a team of 5 regular employees, supplemented by 4 temporary staff during the summer months. Conducted weekly training sessions on warehouse procedures, equipment use, and the importance of adhering to safety protocols.

• My in-store sales experience spans auto services & tires, electronics, and appliances. I provide excellent customer service by explaining the benefits of our products and services, enabling customers to make informed decisions. My other responsibilities include receiving stock, compiling inventory reports, managing store receipts, ensuring cash handling accuracy, performing bank deposit drops, and collecting in-store credit.

• Honorable Discharge
• Awarded Battle Excellency Preparation and Good Conduct medals.