Franklin Thomas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Director of Environmental Services
Hospital Housekeeping Systems
11.2021 - Current
- I was challenged with several off-site campuses and other facilities.
- 96 FTE hospital
- Instrumental in hiring processes and innovative on employee retention and recruiting
- Oversaw several salaried managers and conducted performance evaluations and provided constructive feedback to remedy performance where it is lacking.
- I am tasked with being the region Safety Champion and perform annual audits at all locations and is currently on the safety committee.
- Successfully implemented new technology software "Service Control" at this facility and was also the pilot.
- Excelled in all regulatory inspections such as The Joint Commission and DNV
- Performed monthly in-services for all HHS staff
- Ordered supplies and met all budget requirements given to me from the hospital
- Successfully fostered a strong relationship with hospital administration by being readily available, responsive, proactive, and transparent.
Director of Environmental Services
Hospital Housekeeping Systems
11.2019 - 11.2021
- Performed environmental site assessments and provided remediation recommendations.
- Served as subject matter expert (SME) on environmental regulations and policies.
- Passed all regulatory inspections performed by CMS or The Joint Commission.
- Formulated and implemented long-range plans for environmental programs.
- Conducted monthly and required trainings for all hourly staff members
- Collaborated with Nursing and C-suite to ensure expectations are exceeded and to be proactive on any forthcoming issues.
- Developed new Assistant Directors by guiding them through Time Management, following-up, and being proactive opposed to reactive.
- Led a very successful HCAHPS program for CHRISTUS. Consistently performed above goals and was innovative in creating ideas to help push our scores even further.
- Met all KPI requirements for turnover times consistently by keeping a high percentage of staffing and constant training.
Assistant Director of Training & Development
Hospital Housekeeping Systems
04.2019 - 10.2019
- Participated in new and revised training program at the home office for new MGMT personnel joining our company along side James Hernandez and Ted Peters
- Help create welcome folders for all new hires and conducted EFT's.
- Performed day in the life tours with all MGMT at the designated training facilities in San Antonio, TX.
- Orchestrated all MGMT and assigned them to HSKP trainers to help equip our new hires with our cleaning processes.
- Trained all MGMT on floor projects at the home offices such as carpet cleaning, stripping & refinishing, and all buffing procedures.
- Ensured all equipment was cleaned after used and stowed away neatly in designated equipment rooms.
EVS Assistant Director
Hospital Housekeeping Systems
08.2017 - 01.2019
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Created schedules in accordance with OPS packs/ Made changes as necessary to achieve the daily operations.
- Assisted with Hiring, and familiarized myself heavily with recruiting while on the go
- Rounded all assigned areas in a timely manner and created action plans to address non compliant items.
EVS Technician
Hospital Housekeeping Systems
06.2015 - 06.2017
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
- Washed blinds, windows and walls with natural cleaning solutions to remove contaminants and pollutants.
Cook Shift Leader
Bill Miller BBQ
06.2013 - 06.2015
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Placed orders to restock items before supplies ran out.
- Mentored kitchen staff to prepare each for demanding roles.
Education
High School Diploma -
Sandra O Day O Connor
Helotes, TX06.2014
Skills
- Employee Performance Reviews
- Chemical Research
- Operational Efficiency
- Work Scheduling
- Daily Facility Operations
- Employee Observations
- Word Processing
- Excel
- Incident Reports
- Safety
Timeline
Director of Environmental Services
Hospital Housekeeping Systems
11.2021 - Current
Director of Environmental Services
Hospital Housekeeping Systems
11.2019 - 11.2021
Assistant Director of Training & Development
Hospital Housekeeping Systems
04.2019 - 10.2019
EVS Assistant Director
Hospital Housekeeping Systems
08.2017 - 01.2019
EVS Technician
Hospital Housekeeping Systems
06.2015 - 06.2017
Cook Shift Leader
Bill Miller BBQ
06.2013 - 06.2015
High School Diploma -
Sandra O Day O Connor
Similar Profiles
Daniel ChiarellaDaniel Chiarella
Utilization Manager at Hospital Housekeeping SystemsUtilization Manager at Hospital Housekeeping Systems
Brenda RodriguezBrenda Rodriguez
AM/PM Supervisor/Trainer at Hospital Housekeeping SystemsAM/PM Supervisor/Trainer at Hospital Housekeeping Systems
Kyle PlumleyKyle Plumley
Assistant Director/Director at Hospital Housekeeping SystemsAssistant Director/Director at Hospital Housekeeping Systems