Franklin Thomas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Director of Environmental Services
Hospital Housekeeping Systems
Lake Charles, LA
11.2021 - Current
- I was challenged with several off-site campuses and other facilities.
- 96 FTE hospital
- Instrumental in hiring processes and innovative on employee retention and recruiting
- Oversaw several salaried managers and conducted performance evaluations and provided constructive feedback to remedy performance where it is lacking.
- I am tasked with being the region Safety Champion and perform annual audits at all locations and is currently on the safety committee.
- Successfully implemented new technology software "Service Control" at this facility and was also the pilot.
- Excelled in all regulatory inspections such as The Joint Commission and DNV
- Performed monthly in-services for all HHS staff
- Ordered supplies and met all budget requirements given to me from the hospital
- Successfully fostered a strong relationship with hospital administration by being readily available, responsive, proactive, and transparent.
Director of Environmental Services
Hospital Housekeeping Systems
New Braunfels, TX
11.2019 - 11.2021
- Performed environmental site assessments and provided remediation recommendations.
- Served as subject matter expert (SME) on environmental regulations and policies.
- Passed all regulatory inspections performed by CMS or The Joint Commission.
- Formulated and implemented long-range plans for environmental programs.
- Conducted monthly and required trainings for all hourly staff members
- Collaborated with Nursing and C-suite to ensure expectations are exceeded and to be proactive on any forthcoming issues.
- Developed new Assistant Directors by guiding them through Time Management, following-up, and being proactive opposed to reactive.
- Led a very successful HCAHPS program for CHRISTUS. Consistently performed above goals and was innovative in creating ideas to help push our scores even further.
- Met all KPI requirements for turnover times consistently by keeping a high percentage of staffing and constant training.
Assistant Director of Training & Development
Hospital Housekeeping Systems
Dripping Springs, TX
04.2019 - 10.2019
- Participated in new and revised training program at the home office for new MGMT personnel joining our company along side James Hernandez and Ted Peters
- Help create welcome folders for all new hires and conducted EFT's.
- Performed day in the life tours with all MGMT at the designated training facilities in San Antonio, TX.
- Orchestrated all MGMT and assigned them to HSKP trainers to help equip our new hires with our cleaning processes.
- Trained all MGMT on floor projects at the home offices such as carpet cleaning, stripping & refinishing, and all buffing procedures.
- Ensured all equipment was cleaned after used and stowed away neatly in designated equipment rooms.
EVS Assistant Director
Hospital Housekeeping Systems
San Antonio, TX
08.2017 - 01.2019
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Created schedules in accordance with OPS packs/ Made changes as necessary to achieve the daily operations.
- Assisted with Hiring, and familiarized myself heavily with recruiting while on the go
- Rounded all assigned areas in a timely manner and created action plans to address non compliant items.
EVS Technician
Hospital Housekeeping Systems
San Antonio, TX
06.2015 - 06.2017
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
- Washed blinds, windows and walls with natural cleaning solutions to remove contaminants and pollutants.
Cook Shift Leader
Bill Miller BBQ
San Antonio, TX
06.2013 - 06.2015
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Placed orders to restock items before supplies ran out.
- Mentored kitchen staff to prepare each for demanding roles.
Education
High School Diploma -
Sandra O Day O Connor
Helotes, TX06.2014
Skills
- Employee Performance Reviews
- Chemical Research
- Operational Efficiency
- Work Scheduling
- Daily Facility Operations
- Employee Observations
- Word Processing
- Excel
- Incident Reports
- Safety
Timeline
Director of Environmental Services
Hospital Housekeeping Systems
11.2021 - Current
Director of Environmental Services
Hospital Housekeeping Systems
11.2019 - 11.2021
Assistant Director of Training & Development
Hospital Housekeeping Systems
04.2019 - 10.2019
EVS Assistant Director
Hospital Housekeeping Systems
08.2017 - 01.2019
EVS Technician
Hospital Housekeeping Systems
06.2015 - 06.2017
Cook Shift Leader
Bill Miller BBQ
06.2013 - 06.2015
High School Diploma -
Sandra O Day O Connor