Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Franklin Velasquez

Liberty Twp,OH

Summary

United States Marine Corp Reservist known for productivity and efficient task completion. I specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.

Overview

4
4
years of professional experience

Work History

Data Systems Administrator

Military
Cincinnati, OH
06.2023 - Current
  • Installed multiple windows operating systems such as Windows 10, 11, Server 2019, Server 2022 in order to fulfill our duties.
  • Have experience with dealing with virtual technologies such as ESXi, VCSA, VM Ware, etc.
  • Have 460 hours of instruction and supervision of virtualization, server, and end client build.
  • Have created and maintained services such as Microsoft exchange, server 2019 and virtual technologies.
  • Have experience dealing with domain services such as ADDS, ADAC, ADSS, RSAT, DNS, and GPO.

Cashier

Cobb Liberty Luxury 15 & Cinebistro
Liberty Center, OH
11.2023 - 06.2024
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Go Kart Attendant

The Web Extreme Entertainment
West Chester, OH
06.2020 - 11.2022
  • Ensured that all equipment was properly stored after each use, checked that all tools were accounted for at the end of each shift.
  • Instructed guests on proper operation of go-karts before allowing them onto the track, reinforced rules throughout their time there.
  • Maintained cleanliness of the facility by sweeping floors, wiping down counters, restocking supplies, and removing trash.
  • Verified customer age requirements for driving go-karts, enforced safety rules such as no bumping or weaving between lanes, and monitored guests on the track.

Education

High School Diploma -

Monroe High School
Monroe, OH
05-2023

Skills

  • Storage Management
  • System Administration
  • Disaster Recovery
  • Data Security
  • Incident Management
  • Virtualization Technologies
  • Sales Development
  • Product Sales
  • Problem-solving skills
  • Retail Merchandising
  • Customer Needs Assessment
  • Retail Store Operations
  • Guest Relations
  • Verbal/written communication
  • Multi-tasking strength
  • Conflict Resolution
  • Flexible Schedule
  • Teamwork and Collaboration

Languages

Spanish
Professional

Timeline

Cashier

Cobb Liberty Luxury 15 & Cinebistro
11.2023 - 06.2024

Data Systems Administrator

Military
06.2023 - Current

Go Kart Attendant

The Web Extreme Entertainment
06.2020 - 11.2022

High School Diploma -

Monroe High School

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Franklin Velasquez