Summary
Overview
Work History
Education
Skills
Timeline
Generic

FRANKLIN WHEELER

Cherokee Village,AR

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Store Manager

Wholesale Motors
04.2012 - Current
  • oversea day to day operations
  • manage inventory
  • Responsible for the purchase of inventory
  • Responsible for Sales
  • Scheduling the Shop work flow
  • handle any problems that may arise
  • buildings relationships with Customers to gain Repeat business
  • help the shop mechanics with Repairs of inventory, making sure they have the parts needed and to help with maintenance of the building.
  • putting together advertisements for more Sales.
  • in charge of transporting vehicles
  • Keeping employees focused and motivated while insuring their overall wellbeing.
  • always being readily available for any useen tasks. responsible for making Sales calls
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Completed registration paperwork and sales documentation.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Increased business Number% in single quarter.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized promotional events and interacted with community to increase sales volume.

Site Manager

Elston Enterprises
04.2010 - 04.2011
  • Oversaw all daily office operations and equipment maintenance.
  • Monitored and adjusted controls to maintain optimal water quality.
  • Adhered to EPA and OSHA regulations.
  • Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
  • Complied with quality, safety and work rules and regulations.
  • Optimized water levels in tanks and other systems for best flow and quality.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Passionate about learning and committed to continual improvement.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.
  • Verified PPE integrity and operation before embarking on daily journeys to reach extraction sites.
  • Performed equipment inspections before and after each shift, turning in equipment logs to supervisor.
  • Monitored Type system operations for proper flow and indications of performance or safety problems.
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
  • Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
  • Supervised and coordinated daily workflows and delegated roustabout tasks.

Food Service Worker

Subway
04.2010 - 08.2010
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Adjusted food preparation methods in accordance with customer requests.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned and organized kitchen, dining and service areas.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Utilized POS system to receive and process food and beverage orders.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Transfer Station Manager

Herzog Environmental
05.2009 - 10.2009
  • Oversaw day to day transfer Station operations, which entailed regularly operating heavy equipment ( back hoe, front-end loader, trash compactor, water transfer pumps, water truck)
  • Opening and closing the transfer station gates according to schedule.
  • Directing incoming vehicles to proper disposal areas and checks for appropriate transfer station identification.
  • Performing routine maintenance of equipment used at site.
  • Supervising separation of materials by users of the site, managing universal wastes to include mercury products such as televisions, computer monitors, laptop computers, fluorescent bulbs, rechargeable batteries, etc. Ensuring these types of items are recorded on appropriate forms for submission to the state planning office. Also ensuring these items are properly secured in a locked bin.
  • Keeping transfer station clean, picking up debris, cleaning building and mowing grass.
  • Maintaining appropriate bins of materials for recycling.
  • Explaining transfer station procedures to general public; monitoring materials to prohibit disposal of prohibited items.
  • Ensuring safety procedures are followed; using appropriate safety equipment during transfer station operations.
  • Performing related work as may be required by the Board of Selectmen such as annual compilation and reporting of transfer station

Mechanic

Cabot Automotive
01.2006 - 12.2008
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Disassembled defective parts to make proper repairs.
  • Read and followed technical documentation to complete accurate repairs.
  • Tear down high performance engines to diagnose failures.
  • Responsible for any weilding necessary, primarily tig welding to crank shafts and roll cages.

Foreman/ Welder

Old Cow Fence Company
01.2006 - 12.2008
  • Some welding (mostly mig and arc, some tig)
  • General labor, installation and carpentry.
  • Ocassional mechanic work.
  • Sheet metal fabrication using metal brake and shears.
  • Light electrical work.
  • Occasionally operated heavy equipment (fork lift, skid loader, wrecker)

Education

Applied Technical Science - Automotive Mechanics

Arkansas State University
Searcy, AR

Highschool -

Cabot Highschool
Cabot, AR
05.2009

Skills

  • Inventory Oversight
  • Inventory Tracking and Management
  • Employee Motivation
  • Oversee Administrative Functions
  • Work Planning and Prioritization
  • Customer Response
  • Maximizing Profitability
  • Customer Relations
  • Product and Service Sales
  • Positive and Friendly
  • Team Leadership
  • Manage Operations
  • Leadership
  • Store Opening and Closing Procedures
  • Inventory Management
  • Equipment Monitoring
  • Lockout and Tagout Procedures
  • Safety Protocols
  • Heavy Labor
  • Daily Facility Operations
  • Predictive and Preventive Maintenance
  • Emergency Repair Management
  • Diagnostic Procedures
  • Mechanical Troubleshooting
  • Optimizing Engine Performance
  • Removing Parts
  • Production Equipment Installation
  • Hazard Prevention
  • Installing and Repairing Equipment
  • Automatic Transmissions
  • Power Tool Operation
  • Mechanics skills
  • Vehicle inspections
  • Engine Tuning and Analysis
  • Battery Testing
  • Power Steering Repair
  • Oil Changes
  • Automotive and residential wiring
  • Alignment Experience
  • Electrical System Maintenance
  • Bay Maintenance
  • Air Conditioning Service
  • Hybrid and Electric Vehicle Service
  • Hardworking and Dedicated
  • Workplace Safety
  • Wheel Rotation and Balancing
  • Documentation
  • New Employee Training
  • Hand and Power Tool Operation
  • Coolant Flushes
  • Sheet Metal Fabrication
  • Soldering Equipment Use,
  • Basic welding knowledge; MIG/TIG
  • Willingness to learn

Timeline

Store Manager

Wholesale Motors
04.2012 - Current

Site Manager

Elston Enterprises
04.2010 - 04.2011

Food Service Worker

Subway
04.2010 - 08.2010

Transfer Station Manager

Herzog Environmental
05.2009 - 10.2009

Mechanic

Cabot Automotive
01.2006 - 12.2008

Foreman/ Welder

Old Cow Fence Company
01.2006 - 12.2008

Applied Technical Science - Automotive Mechanics

Arkansas State University

Highschool -

Cabot Highschool

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FRANKLIN WHEELER