Jessica F. Hamilton

Develop strong rapport with patients and their families by demonstrating empathy, understanding, and active listening skills during interactions.

• Serve as liaison to healthcare facilities, working with Rehab physicians and administration
• Advocate for patients as part of interdisciplinary team
• Coordination of business and medical information prior to patient admission

• Integrated evidence-based clinical guidelines, preventive guidelines and protocols to promote quality post-acute care.
• Assessed, planned , and implemented services to provide safe transition from acute care to home.
• Assisted patients in process of navigating post-acute care.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

• Developed census as defined by targeted goals
• Built referral relationships within assigned territory
• Assisted with coordination of referral-to-admission process
• Provided in-services and professional presentations for referral sources

• Liaised between patients and physicians to ensure patient comprehensive treatment plans
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions
• Performed ongoing assessments to evaluate health needs, worked with multidisciplinary team to develop, initiate, manage, and modify individualized plans of care

• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Took samples to complete diagnostic and routine assessment tests.
• Introduced changes to patient care plans based on regular evaluations and patient changes.
• Educated patients and families on disease processes, medications and treatments.
• Maintained high-quality care standards by participating in ongoing professional development activities.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.