Franklina Amponsah Antwi
Kumasi, Ghana
Summary
Motivated and detail-oriented Communication Studies graduate with five years of diverse experience in news reporting, customer service, court administration, and project leadership. Skilled in managing projects, from development to implementation, with a focus on delivering organizational success. A fast learner, I am adaptable to evolving project requirements and committed to achieving set goals. Eager to build on my experience and academic background to pursue a Master's in Project Management and contribute to impactful, efficient project solutions.
Overview
13
13
years of professional experience
Work History
Project Lead
Keep the Smiles Alive Foundation
10.2022 - 09.2024
- Planned and executed mentorship seminars and medical outreach programs in underserved high schools and communities.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Achieved project success by efficiently allocating resources and managing schedules.
- Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
Court Clerk
Kasoa District Court
10.2018 - 09.2022
- Provided assistance to attorneys and court personnel in courtroom
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
Customer Service Representative
Central Regional House of Chiefs
09.2017 - 09.2018
- Managed visitor relations and addressed inquiries from community members.
- Managed high-stress situations effectively and resolved complaints with empathy, resulting in increased trust in the chieftaincy system.
- Handled administrative tasks, including typing, dispatching, and receiving correspondence in a timely and efficient manner.
- Filed legal documents for and on behalf of the chief of Winneba.
News Reporter
Radio XYZ
09.2011 - 12.2011
- Presented news by researching, developing, and covering field news events.
- Collected data from various sources to determine facts and opinions and fashioned into cohesive stories for radio broadcast.
- Enhanced live news coverage by providing real-time updates and analysis during significant events.
- Uploaded breaking news and updates to organization's social media and website accounts.
Education
Bachelor of Arts - Communication Studies
University of Media, Arts And Communication
Accra, Ghana05-2016
WAEC Certification -
Afia Kobi Ampem Girls Senior High School
Kumasi, Ghana06-2008
Skills
- Communication
- Project management
- Critical thinking
- Strategic planning
- Problem solving
- Collaboration
- Adaptability
- Leadership
- Interpersonal skills
- Microsoft Office Suite
Timeline
Project Lead
Keep the Smiles Alive Foundation
10.2022 - 09.2024
Court Clerk
Kasoa District Court
10.2018 - 09.2022
Customer Service Representative
Central Regional House of Chiefs
09.2017 - 09.2018
News Reporter
Radio XYZ
09.2011 - 12.2011
Bachelor of Arts - Communication Studies
University of Media, Arts And Communication
WAEC Certification -
Afia Kobi Ampem Girls Senior High School
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