FRANKLIN E. CALONGE
San Antonio,TX
Summary
Proven Sales, Marketing, Territory and Client Relations Leader, MBA. Award winning sales representative. Excellent Communicator, Solutions Consultant and Key Account Relationship Manager leveraging product lines for optimum outcome through effective need/benefit application, customer relations and strategic contract negotiations. Experience presenting to C-suite, Purchasing, Materials Management, HR and National Accounts personnel over a variety of fields including Medical, Shipping. Pharmaceutical, Higher Education, Non-Profit, Oil and Gas. Accomplished Management Adjunct Professor, Project Manager, Marketing and Management Trainer. Keeps meticulous details on status of customers. Friendly and engaging with great attention to detail. Responsible Account Representative provides clients with sales contracts and order forms and quoted prices and contract terms. Assists customers in selecting products based on needs and interests. Answers inquiries and resolves post-sales problems with professional rapport and engagement. Provides ongoing support to ensure client satisfaction. Identifies market trends, understands competitive landscape and possesses excellent communication skills to explain customer options. Develops comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.
Overview
36
36
years of professional experience
Work History
Account Representative
Uline
12.2013 - Current
- #1 Account Representative 2022
- #2 Account Representative 2015
- Territory sales management of 40,000 product catalog: shipping supplies, janitorial products, material handling, void fill, retail, strapping, safety and welding products | Establish and cultivate relationships while increasing business within one face to face annual meeting with clients | Rigid reporting and schedule adherence | Proficient in AS400 and ACT CRM Software, Microsoft Office
Adjunct Professor, Project Manager, Consultant
University of the Incarnate Word
12.2015 - 12.2016
- Management, Business Communication, Organizational Behavior and Statistics Professor instructing students in Management Theory and coaching MBA students in production of deliverables for real world application | Project Manager and Sales Consultant for non-profit “The Big Give-San Antonio” one-day social media campaign to raise $6M | Researcher and Training Consultant to Schlumberger Oil researching leadership styles of leading oil company CEOs in providing monthly management training pods and instruction
Reprocessing Medical Equipment Independent Representative
Flexible and Rigid Scope Repair
01.2009 - 12.2013
- Giving international client first foothold in the state of Texas | Cultivating Texas relationships for client's pursuit of national accounts | Negotiating new product lines while promoting existing lines with client materials managers and third-party materials management corporations | Client Relations | Hire train independent reps | Manage rep activity | Departed to join Uline
Acute Care Medical Device / Equipment Account Representative
Getinge Huntleigh Healthcare (Huntleigh Diagnostics/Arjo/Huntleigh)
12.1995 - 12.2008
- 100% Sales Achievement Award 1995-2008
- #8 of 150 National Account Representatives 2008 | Increased sales from 100k to 2.5 million annually | Territory sales management of orthopedic disposable, medical ultrasonic, PAM (wound care) and bed frame products to materials managers and purchasing; orthopedic, vascular, general, urological, and gynecological surgeons; OR,ER, ICU, PACU, SICU, and L&D staff; long term care facilities | Cultivating relationships with clients that had national account responsibilities led to substantial sales in other Huntleigh territories | Departed due to spouse monetization of patent assets affording exploration of other pursuits
Pharmaceutical Account Representative
Solvay Pharmaceuticals
06.1991 - 12.1995
- National #1 estrogen representative 1994 to 1995
- Territory sales management of pharmaceutical products to gastroenterologist, OB/GYNs, psychiatrists, pharmacists, hospitals, colon rectal surgeons and HMOs | Created promotional activities | Departed for medical equipment sales
Science and Communications College Textbook Publisher's Representative
William C. Brown Publishers
12.1988 - 06.1991
- National #1 Account Representative, 1990
- Sales Trainer
- Anatomy and Physiology Specialist
- Territory sales management of anatomy, physiology, biology, physics and communication college textbooks with class planning resources to PhDs, professors and retail college textbook facilities | New Author Recruitment | Organized promotional activities | Departed for pharmaceutical sales
Education
Ph.D. - Program Evaluation
University of The Incarnate Word
San Antonio, TX01.2026
MBA - Business Management
University of The Incarnate Word (Honors)
San Antonio, TX01.2015
BBA - Business Management
University of Texas At San Antonio
San Antonio, TX08.1988
Skills
- Customer Engagement
- CRM proficiency
- Customer Relationship Management
- Account Management
- Sales proficiency and Technique
- Prospecting skills
- Goal-Oriented
- Sales expertise
- Business Acumen and Professionalism
- Consultative Sales
- Teamwork and Collaboration
- Problem-solving abilities, Critical Thinking
Training
- IBM and Xerox Sales Management
- San Antonio Leadership for Ethics in Business Representative
- San Antonio Business Builders
- World Affairs Council San Antonio
Golf, Creative Bartending, San Antonio Business Builders, World Affairs Council San Antonio
Enjoy golf as time permits
After years of F&B experience, enjoy the art of mixology
Discussion group of local business associates in San Antonio
Bring speakers to San Antonio for discussion on current world topics
Timeline
Adjunct Professor, Project Manager, Consultant
University of the Incarnate Word
12.2015 - 12.2016
Account Representative
Uline
12.2013 - Current
Reprocessing Medical Equipment Independent Representative
Flexible and Rigid Scope Repair
01.2009 - 12.2013
Acute Care Medical Device / Equipment Account Representative
Getinge Huntleigh Healthcare (Huntleigh Diagnostics/Arjo/Huntleigh)
12.1995 - 12.2008
Pharmaceutical Account Representative
Solvay Pharmaceuticals
06.1991 - 12.1995
Science and Communications College Textbook Publisher's Representative
William C. Brown Publishers
12.1988 - 06.1991
Ph.D. - Program Evaluation
University of The Incarnate Word
MBA - Business Management
University of The Incarnate Word (Honors)
BBA - Business Management
University of Texas At San Antonio
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