Franklyn Gayle
Orange Park
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fleet Auto Technician
City Of Jacksonville Fleet
Jacksonville
03.2025 - Current
- Assisted in repairing electrical systems, including batteries and wiring.
- Maintained accurate records of repairs and services completed for each vehicle.
- Communicated effectively with customers about vehicle problems and service needs.
- Followed safety protocols to maintain a safe working environment at all times.
- Installed new tires on customer vehicles following manufacturer's guidelines for size and pressure ratings.
Customer Service Representative
AutoZone
Salisbury
02.2023 - 12.2023
- Processed returns and exchanges following company policy.
- Assisted customers with product inquiries and order placements.
- Maintained knowledge of automotive parts and accessories for effective support.
- Handled customer complaints with patience and professionalism.
General Manager
Jiffylube
Jacksonville
04.2013 - 10.2022
- Oversaw daily operations and managed staff performance effectively.
- Developed and implemented operational policies to enhance efficiency.
- Coordinated with department heads to align strategies and goals.
- Monitored inventory levels and ensured timely supply chain management.
- Facilitated employee training programs to boost team skills and productivity.
Education
High School Diploma -
Port Charlotte High School
Port Charlotte, FL05-2012
Skills
- Team leadership
- Conflict resolution
- Time management
- Attention to detail
- CPR/First aid certified
Certification
- Cpr Certified
Timeline
Fleet Auto Technician
City Of Jacksonville Fleet
03.2025 - Current
Customer Service Representative
AutoZone
02.2023 - 12.2023
General Manager
Jiffylube
04.2013 - 10.2022
High School Diploma -
Port Charlotte High School
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