Franko Cela
Las Vegas,United States
Summary
Results-oriented Designer uses experience and knowledge to create unique and innovative design solutions. Offers excellent problem-solving and communication skills for providing the highest level of customer service. Dedicated to staying current on latest industry trends and developments. Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in development sales and contracts. Familiar with all codes in building and handyman activities in property rehab.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Investor Property Rehabilitation
FrankRealTect Professional LLC
09.2021 - Current
- Managed full property rehab, from worker scheduling, finances, taxes as well as meeting deadlines.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Realtor
Galindo Group
10.2020 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Barback
Cosmopolitan Of Las Vegas
03.2019 - 05.2021
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
Food Runner
Santa Fe Casino
09.2018 - 06.2019
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Business Center Representative
Tropicana Casino And Resort
11.2017 - 04.2018
- Used knowledge and suggestive selling techniques to build department.
- Answered phone calls to handle customer concerns and complaints.
- Researched discrepancies to assist with customer inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Lifeguard
Tropicana Hotel And Casino
04.2015 - 10.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Arts - Landscape Architecture
University of Nevada - Las Vegas
Las Vegas, NV06.2025
Associate of Arts - Architecture
College of Southern Nevada
Las Vegas, NV06.2022
Real Estate Agent And Contracts - Real Estate
Key Realty
Las Vegas, NV06.2020
No Degree - Art And Craftsman of Cocktails
Union Culinary School of Bartenders
Las Vegas, NV05.2020
Skills
- Behavior Modification
- Individualized Treatment Plans
- Standards of Excellence
- Crisis Situations
- Case Management
- Critical Thinking
- Performance Appraisal
- Status Updates
- Data Integrity
- Compassionate Care
- Case Conferences
- Rehabilitation Services
- Customer Satisfaction
- Complex Problem-Solving
- Active Learning
- Document Organization
- Office Support
- Staff Management
- Customer Inquiries
- Floor Assignments
- Client Consultations
- Customer Loyalty
- Safety Protocols
Accomplishments
Over 2 Million Dollars in Total Sales for 2021
Over 2 Million Dollars in Total Sales for 2022
Certification
- Licensed Realtor - [2019-2023]
- Licensed Bartender - [2018-2023]
Design Digital Media
Handle Architectural Projects at a University level. Being Team Leader for our Design really brought out strong points in each and every single one of our members in designing a project that was placed on top three from the judges and professors.
https://edwardjhsueh.wixsite.com/djeca-infrastructure
Languages
Albanian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Investor Property Rehabilitation
FrankRealTect Professional LLC
09.2021 - Current
Realtor
Galindo Group
10.2020 - Current
Barback
Cosmopolitan Of Las Vegas
03.2019 - 05.2021
Food Runner
Santa Fe Casino
09.2018 - 06.2019
Business Center Representative
Tropicana Casino And Resort
11.2017 - 04.2018
Lifeguard
Tropicana Hotel And Casino
04.2015 - 10.2017
Bachelor of Arts - Landscape Architecture
University of Nevada - Las Vegas
Associate of Arts - Architecture
College of Southern Nevada
Real Estate Agent And Contracts - Real Estate
Key Realty
No Degree - Art And Craftsman of Cocktails
Union Culinary School of Bartenders
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