Franko Munoz
San Antonio,TX
Summary
Bilingual and positive professional with a dynamic and well-groomed demeanor. Known for excellent behavior and a fun personality, I bring an enthusiastic approach to all tasks. Natural leadership abilities consistently inspire and motivate others towards achieving great results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Executive Self Sales Manager and Contract Placemen
North Park Lexus of San Antonio
10.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Property Operations Director
Fast Knock Out Int.
04.2021 - 10.2023
- Manage all the angles related to property preservation from start to finish
- This can include from a simple house eviction to a complete house remodeling.
Sales Director
Ancira Chrysler Jeep Dodge Ram
01.2019 - 04.2021
- New Vehicle Sales Director For Chrysler Dodge Jeep Ram.
Bilingual New and pre owned Sales Manager
Alamo Toyota
09.2011 - 01.2019
- Responsible for operation control over 40 sales representatives and 3 mechanics
- Design sales strategies and training techniques to target growth in areas of opportunity
- Generation of strategies and targets for the team
- Manage team performance
- Recruitment of quality professionals dedicated to high values of service and performance
- Employee training for existing and new members
- Development of sales team through motivation and product knowledge
- Mediate negotiations between customer and sales representatives
- Evaluating Automobile trade-in values
- Manage and mediate interest rates/terms between banks and customers
- Responsible for managing stock inventory and running unit reports that are submitted to the manufacturer by the region
- Mediate and resolve any customer concerns, questions, complaints, or heated situations.
Sales Manager
Jim Norton Toyota
07.2005 - 09.2011
- Responsible for the operation of over 50 representatives
- Design of Sales strategies and training techniques to target growth in the areas of opportunity
- Generation of strategies and targets for the team
- Manage team performance
- Recruitment of quality professionals dedicated to high values of service and performance
- Employee-training for existing and new team members
- Development of sales team through motivation and product knowledge
- International Sales fleet sales
- Mediate negotiations between customer and sales representatives
- Evaluating Automobile trade-in values
- Manage and mediate interest rates/terms between bank and customers
- Responsible for managing stock inventory and running unit reports submitted to the manufacturer by region
- Mediate and resolve customers' concerns, questions, complaints, and heated situations.
International Sales Manager
JIM NORTON TOYOTA
05.1998 - 07.2011
- 20+years experience in sales, business development, and customer service
- Powerful communicator and tenacious negotiator
- Strong research and analytical skills
- Resourceful and able to multitask
- Ability to build long lasting business relations with customers and service providers
- Bilingual in English and Spanish: both written and spoken fluently
- Facility to adapt rapidly to diverse environments and situations
- Software skills: Microsoft office, Mainframe, Reynolds & Reynolds
- International experience in the USA and Mexico.
Education
Associate - Basics in Management and Sales
Texas A&M Laredo
TXAeronautical Engineer - undefined
Spartan College of Aeronautics Science and Technology
OK05.1995
Bachelor's degree - Air space Science and technology
Spartan College of Aeronautics and Technology
OK01.1995
Skills
- Sales Planning
- Order Management
- Strategic Planning
- Sales team training
- Performance Management
- Strategic account development
- Solution selling
- Vendor Management
- Revenue Forecasting
- Sales Reporting
- Profitability Optimization
- Account Management
- National account management
- Sales Tracking
- Staff Management
- Sales operation
- New Business Development
- Client Relationship Management
- Proposal Development
- Market Research
- Sales presentation
- Business Planning
- Key account development
- Pipeline Management
- Lead Generation
- Sales engagement techniques
- Review of contracts
- Marketing strategy
- Price quote preparation
- Territory Management
- Consultative Sales
- Sales strategy development
- CRM Software
- Exceptional multi-tasker
- Goal Setting
- Product Knowledge
- Goals and performance
- Risk Mitigation
- Sales process
- Database Management
- Excellent communication skills
- Sales territory growth
- Superb time management
- Business development and planning
- Market and competitive analysis
- Exceeds sales goals
- Salesforce
- Positive and upbeat
- Operations
- Direct Sales
- Sales processes
- Rapport and relationship building
- Sales operations
- Multidisciplinary team leadership
- Sales and market development
- Sales process engineering
- Sales Presentations
- Decisive
- Service-driven sales
- B to B sales
- Verbal and written communication
- Bilingual in Language
Accomplishments
Throughout my professional journey, I have consistently delivered outstanding sales performance and proven my exceptional leadership abilities as a top-performing manager. My unwavering dedication and loyalty to the company have been widely recognized and appreciated. I have received numerous awards and accolades for my achievements, which are a testament to my expertise and commitment to excellence.
Certification
Toyota Master Sales Manager | Toyota Master Salesperson | Lexus Master Certification | Commercial Airplanes and Multiple Engines Instrument Ratings
Languages
Spanish
Full Professional
Interests
Faith, family, work, tennis, golf, aviation, and travel Those are the things that are important to me
Timeline
Executive Self Sales Manager and Contract Placemen
North Park Lexus of San Antonio
10.2023 - Current
Property Operations Director
Fast Knock Out Int.
04.2021 - 10.2023
Sales Director
Ancira Chrysler Jeep Dodge Ram
01.2019 - 04.2021
Bilingual New and pre owned Sales Manager
Alamo Toyota
09.2011 - 01.2019
Sales Manager
Jim Norton Toyota
07.2005 - 09.2011
International Sales Manager
JIM NORTON TOYOTA
05.1998 - 07.2011
Associate - Basics in Management and Sales
Texas A&M Laredo
Aeronautical Engineer - undefined
Spartan College of Aeronautics Science and Technology
Bachelor's degree - Air space Science and technology
Spartan College of Aeronautics and Technology
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