Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fransheska Saavedra

York,SC

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

14
14
years of professional experience

Work History

Daycare Teacher

Beansprout Academy of Fort MIll
06.2023 - Current
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Authorized Sales Agent

MMM Holdings
01.2018 - 12.2020
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Medicare Insurances products or services to promote sales.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Stayed current on company offerings and industry trends.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Sales Associate

TJX Companies
04.2011 - 02.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Arts - Fashion Design

Plastic Art School of Puerto Rico
San Juan, PR
06-2015

Skills

  • Prioritization and scheduling
  • Cleaning expertise
  • Service excellence
  • CPR and first aid
  • Strong performance in high-stress situations
  • Proficient in computer applications
  • Fluent bilingual communication
  • Proficient in task management
  • Dedicated work ethic
  • Collaborative teamwork
  • Effective troubleshooting skills
  • Effective multi-tasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Daycare Teacher

Beansprout Academy of Fort MIll
06.2023 - Current

Authorized Sales Agent

MMM Holdings
01.2018 - 12.2020

Sales Associate

TJX Companies
04.2011 - 02.2017

Bachelor of Arts - Fashion Design

Plastic Art School of Puerto Rico

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