FRANSHESKA SIANCAS ALVAREZ

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Close school campaign purchases prior to the beginning of each academic semester
• Maintain updated purchasing history and report indicators for each monthly presentation to the head office
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Maintained key item stock levels and wrote or expedited purchase orders.

Volunteer Global Talent by AIESEC

• Managed task lists of operations, followed up on operations tasks and deadlines, prioritized tasks and communication between the Operations Director and other departments, supervised supplies, and supported in handling customer complaints and queries
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat
• Improved customer support and management of reservations, worked on creating new upselling and cross-selling techniques

• Collaborated with internal departments to better understand needs and determine purchasing requirements
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit
• Achieved and average productivity rate of 95% in meeting assigned requirements
• Achieved cost savings by implementing strategic sourcing and supplier negotiations and contributed 30% of total savings in the last 2 years ($ 57K)
• Built long-term supplier relationships with vendors to establish quality and competitive pricing.

• Coordinated with the Customs brokers and management of the entire importation process from countries such as Germany, Italy, the USA, and China
• Streamlined internal workflows by designing easy-to-use templates for essential import paperwork such as invoices, packing lists, and certificates of origin.
• Reduced costs for transportation and storage by negotiating favorable rates with freight forwarders and warehouse providers.
• Safeguarded against potential legal issues by verifying that imported products met all necessary safety standards and certifications before shipping.
• Increased transparency in the import process by creating comprehensive reports detailing shipment status, costs incurred, and any challenges encountered during transportation.

• Led cross-functional teams to successfully complete complex logistics projects within tight deadlines, ensuring customer satisfaction.
• Implemented risk mitigation strategies to minimize potential disruptions in the supply chain.
• Worked effectively in fast-paced environments.
• Reduced forecast and inventory reporting errors by 10%
• Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
• Expanded the supplier portfolio to mitigate the risk of shortages
• Increased the level of internal user satisfaction by 15%
• Provided training for junior team members on best practices in import coordination, contributing to overall departmental efficiency.

• Provided administrative support with accurate document preparation and data entry.
• Managed day-to-day department operations with effective workflow coordination such as scheduling routes at departmental level for supervisory visits to each location.
• Collaborated with cross-functional teams to achieve project goals within specified timelines.
• Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.

• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Participated in workshops and presentations related to projects to gain knowledge.