Fransisco Rodriguez
Fort Worth,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Frank Rodriguez Customer Upholstery & Repair. Skilled in operations management and team leadership, demonstrated by successfully managing financials and fostering strong client relationships. Excelled in project management and strategic planning at Bianco Bros Manufacturer, significantly reducing costs while maintaining high-quality service standards.
Overview
34
34
years of professional experience
Work History
Owner
Frank Rodriguez Customer Upholstery & Repair
10.2006 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Assistant Manager
Bianco Bros Manufacturer
02.1990 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
No Degree -
Paschal High School
Fort Worth, TXSkills
- Customer Relations
- Small business operations
- Verbal and written communication
- Project Management
- Operations Management
- Business Management
- Business Planning
- Project estimating
- Strategic Planning
- Cost Reduction
- Team Leadership
- Purchasing and planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Owner
Frank Rodriguez Customer Upholstery & Repair
10.2006 - 03.2024
Assistant Manager
Bianco Bros Manufacturer
02.1990 - 03.2018
No Degree -
Paschal High School
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