Paid attention to detail while completing assignments.
Worked effectively in fast-paced environments.
Strengthened communication skills through regular interactions with others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Coordonateur General
Alliance Informatique
Port Au Prince , Haiti
09.2009 - Current
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Managed budget implementations, employee evaluations, and contract details.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Télécommunication D’Haïti SA
Assistant Chef De Service
Port Au Prince, Haiti
06.2001 - Current
Responded to service requests during and after business hours.
Coordinated installation of new users and relocations of existing users.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Installed and configured new devices and system components.
Coordonateur General
Alliance Informatique
Haiti, Port Au Prince
09.2009 - 12.2022
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Managed budget implementations, employee evaluations, and contract details.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Relations Publiques D’une Entreprise
INSTITUT FRANCOPHONE DE JOURNALISME
Rédaction De Projet • Accueil Professionnelle .
ALLIANCE CENTRE DE FORMATION PROFESSIONNELLE
High School Diploma -
MAURICE COMMUNICATION
Delmas 71, Haiti
12.2015
Médias Sociaux Et Couverture Electorale
TECHCAMP HAITI 2015|AMBASSADE DES ETATS-UNIS D’AMÉ
Ambassade Americain
09.2015
Relations Publiques Et Marketinng
UNIVERSITÉ POLYVALENTE D’HAÏTI
Delmas 65 ( Haiti)
06.2008
High School Diploma -
INSTITUTE OF COMPUTER’S MAINTENANCE NETWORK+ DESIG
09.2002
Skills
Google Workspace
Dependable and Responsible
Interpersonal Communication
Teamwork and Collaboration
Languages
French
Professional Working
Spanish
Elementary
creole
Full Professional
Timeline
Responsable Pedagogique
Acfis Du Canada
07.2020 - Current
Coordonateur General
Alliance Informatique
09.2009 - Current
Coordonateur General
Alliance Informatique
09.2009 - 12.2022
Télécommunication D’Haïti SA
Assistant Chef De Service
06.2001 - Current
Relations Publiques D’une Entreprise
INSTITUT FRANCOPHONE DE JOURNALISME
Rédaction De Projet • Accueil Professionnelle .
ALLIANCE CENTRE DE FORMATION PROFESSIONNELLE
High School Diploma -
MAURICE COMMUNICATION
Médias Sociaux Et Couverture Electorale
TECHCAMP HAITI 2015|AMBASSADE DES ETATS-UNIS D’AMÉ
Relations Publiques Et Marketinng
UNIVERSITÉ POLYVALENTE D’HAÏTI
High School Diploma -
INSTITUTE OF COMPUTER’S MAINTENANCE NETWORK+ DESIG
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada