Frantz Jean-Baptiste
Randolph,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bus Operator
MBTA
Charlestown, MA
12.2024 - Current
- Operated buses safely and efficiently across designated routes, ensuring timely arrivals at each stop.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Assisted passengers with boarding and disembarking, providing exceptional customer service throughout journeys.
- Monitored traffic conditions and adjusted routes as necessary to maintain schedule adherence.
- Collaborated with dispatchers to communicate delays or issues impacting service delivery.
CDL A Local Driver
Carvana
Framingham, MA
10.2024 - 12.2024
- Transported vehicles efficiently between locations, ensuring timely deliveries and adherence to schedules.
- Conducted pre-trip vehicle inspections, identifying maintenance needs to enhance safety and reliability.
- Maintained accurate delivery logs and reports, ensuring compliance with company standards and regulations.
CDL A Local Delivery Driver
Sysco Boston LLC
Plympton, MA
10.2022 - 10.2024
- Delivered products efficiently, demonstrating reliable transportation and adherence to safety protocols.
- Conducted pre-trip and post-trip inspections, ensuring compliance with regulations.
- Managed product unloading and documentation, developing strong attention to detail and organizational skills.
- Operated delivery vehicle, ensuring timely and accurate delivery of products to local customers.
- Adhered to safety protocols and regulations while navigating diverse traffic conditions.
Security Site Supervisor
Allied Universal Security Services
Cambridge, MA
03.2015 - 10.2022
- Supervised front desk operations and managed a team, honing communication and teamwork skills.
- Monitored security systems and handled technical issues, showcasing problem-solving abilities.
- Supervised security personnel to ensure compliance with safety protocols and operational procedures.
- Conducted regular site inspections to identify vulnerabilities and enforce security measures.
- Coordinated incident response efforts, ensuring swift resolution of emergencies and reporting to management.
- Implemented schedule adjustments based on staffing needs, optimizing resource allocation during peak hours.
Shuttle Driver
Hertz Rental Car
12.2011 - 03.2015
- Provided transportation and performed vehicle inspections, demonstrating reliability and attention to safety.
- Maintained cleanliness and organization of shuttle vehicles to enhance customer experience.
- Transported customers efficiently between airport terminals and rental locations.
- Assisted customers with luggage and provided information on rental services.
Valet Attendant
USA Parking System
Miami Beach, FL
12.2008 - 12.2011
- Managed vehicle parking and retrieval, showcasing customer service skills and attention to detail.
- Managed vehicle parking and retrieval processes to ensure timely service for customers.
- Coordinated with team members to optimize traffic flow and minimize wait times.
- Provided exceptional customer service while addressing inquiries and concerns promptly.
Security Officer
Maxi Security and Investigation Services
01.2006 - 12.2008
- Conducted vehicle screenings and provided security services, alerting authorities when necessary.
- Monitored premises to ensure safety and security of clients and assets.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded promptly to incidents, ensuring effective resolution and reporting.
- Collaborated with law enforcement during emergencies to enhance response efforts.
Education
Information Security
MassBay Community College
Wellesley, MAundefined
Miami Dade College
Miami, FL01-2015
Electrical Wiring - Electrical
Lindsey Hopkins Technical Education Center
Miami, FL01-2009
High School Diploma - undefined
American Academy of Pinecrest
01-2007
Skills
- Basic Knowledge of Electrical Systems and Components
- Familiarity with Hand Tools and Power Tools
- Strong Attention to Detail and Problem-Solving Skills
- Good Communication and Teamwork Abilities
- Reliable Transportation
- Bilingual: English, French, Creole
- Computer Skills: Microsoft Office Suite
- Strong communication skills
- Professionalism and punctuality
- Safe driving practices
Accomplishments
- Supervised team of 50 staff members.
Certification
Commercial Driver’s License (CDL) Class A
Additional Experience
Completed Coursework in Electrical Systems: Engaged in relevant coursework and training through Electrician Certification program, including hands-on experience with electrical systems.
Languages
English
Full Professional
French
Professional Working
Spanish
Elementary
Haitian Creol
Native or Bilingual
Timeline
Bus Operator
MBTA
12.2024 - Current
CDL A Local Driver
Carvana
10.2024 - 12.2024
CDL A Local Delivery Driver
Sysco Boston LLC
10.2022 - 10.2024
Security Site Supervisor
Allied Universal Security Services
03.2015 - 10.2022
Shuttle Driver
Hertz Rental Car
12.2011 - 03.2015
Valet Attendant
USA Parking System
12.2008 - 12.2011
Security Officer
Maxi Security and Investigation Services
01.2006 - 12.2008
undefined
Miami Dade College
High School Diploma - undefined
American Academy of Pinecrest
Information Security
MassBay Community College
Electrical Wiring - Electrical
Lindsey Hopkins Technical Education Center