Frantzcia Boyer

As a customer representative at Bath a Body, answering calls and emails was part of my service. So I had to answer customer questions and concerns, interact with customers to find out the reason for the call. Make sure to answer their questions and satisfy their needs. Offer help in submitting orders on all new products, share details of requested items and let them know the ingredients in the products to know their allergy .

Help them when they receive any kind of damaged packaging, make refunds or replacements, as well as order cancellations and report their complaint regarding the items. And always offer them much more by encouraging them with better offers to come.

During my time as a specialization in digital marketing allowed me to accomplish a series of daily tasks. I send emails and emails, attend meetings for implementation of content creation, data analysis. I am generally responsible for selecting and managing agencies and vendors who produce marketing materials and/or provide marketing support. These could be advertising agencies, print providers, PR agencies or specialists, web providers

In my role as an travel agent at international Airport Toussaint Louverture located Haïti and Airport Santi Domingo in the Sunrise department I was responsible sell transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. offer advice on destinations, plan trip itineraries, and make travel arrangements for clients. Collects payments, books travel arrangements and pays applicable fees. Handles travel issues, conflicts, complaints, cancelations and refunds. Guide all the traveler’s to find the department needed and also explain them the best avantage that they can get by travelling with sunrise company .