Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Franyeli Valenzuela Collado

Amityville

Summary

Office Administrator with over 6+ months of experience in managing bilingual administrative operations and enhancing office

communication. Skilled in cash handling, time management, and public speaking, demonstrating adaptability and emotional intelligence in fast-paced environments. Committed to leveraging strong problem-solving and multitasking abilities to streamline workflows and improve patient scheduling and record management.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Orthopedic Surgeon Office
07.2025 - Current
  • Assisted in scheduling patient appointments and managing calendar for orthopedic consultations.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated communication between patients and medical staff, ensuring timely responses to inquiries.
  • Maintained accurate patient records within electronic health record (EHR) system, enhancing data integrity.
  • Manage medical records requests and C4.3 forms for lawyers and insurance companies.

Bilingual Administrator

Chiropractic and Physical Therapy Office
01.2025 - 07.2025
  • Manage bilingual administrative operations, coordinate patient scheduling, and streamline office communication between English and Spanish-speaking staff and clients.
  • Process insurance claims, and ensure compliance with healthcare documentation requirements.
  • Implement efficient filing systems and digital record management protocols, reducing document retrieval time and improving office workflow.
  • Drive front office operations while managing multiple priorities, including appointment scheduling, patient intake, and insurance verification.

Cashier

Fruit Tree Farm
08.2021 - 01.2025
  • Manage cash transactions, ensuring accuracy and customer satisfaction.
  • Resolve inquiries promptly, contributing to a positive shopping experience.
  • Streamlined cash handling procedures while maintaining meticulous transaction records and reconciling daily sales reports with exceptional accuracy.

Education

High School Diploma -

Farmingdale High School
Farmingdale, NY

Skills

  • Team Leadership
  • Problem Solving
  • Critical Thinking
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Cash Handling
  • Adaptability
  • Employee Training
  • Emotional Intelligence
  • Time Management
  • Multitasking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Orthopedic Surgeon Office
07.2025 - Current

Bilingual Administrator

Chiropractic and Physical Therapy Office
01.2025 - 07.2025

Cashier

Fruit Tree Farm
08.2021 - 01.2025

High School Diploma -

Farmingdale High School

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