Franz Alexander
Dixon,CA
Summary
Innovative and goal-oriented Management professional committed to commercial Van Market space. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through. Clear focused goals and execution.
Overview
14
14
years of professional experience
Work History
Commercial Van Manager Sprinter
Mercedes Benz Of Rocklin
12.2022 - 05.2024
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Expanded company reach by establishing new connections with potential clients at industry events.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation
Commercial Van Manager Sprinter
Mercedes Benz Of Sacramento
11.2021 - 12.2022
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Consultant
Michael Cadillac
02.2020 - 08.2021
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Prepared purchased vehicles and completed final delivery checks.
- Increased overall revenue from automotive sales through effective salesmanship and great negotiation skills
- Achieved Tops sales 80% during my time at Michael Cadillac
Marketing Specialist
Franz Alexander Consulting
01.2018 - 02.2020
- Updated and improved existing websites consulted with clients.
- Monitored trends in social media, industry and competitive landscape to create new material.
- Wrote engaging and successful marketing, advertising and website copy.
Customer Service & HR Director
Central Park North Orthodontics
01.2013 - 01.2018
- Oversaw all facets of staff and client training objectives.
- Prepared onboarding employees for assignments by establishing and conducting orientation and training programs.
- Evaluated staff performance at multiple facilities and made recommendations for training improvements
Intake Manger & Marketing
Bell & Washington LLP Law Office
02.2014 - 08.2016
- Answered daily phone calls to schedule appointments and address patient inquiries.
- Called clients to schedule appointments, consistently double-checking information and availability.
- Addressed, documented, and responded to incoming and outgoing calls and correspondence Managed customer digital marketing strategies.
Multi-Skilled Tasker
TaskRabbit Inc
02.2012 - 11.2014
- Oversaw development, testing, and roll out of complete suite of Web-based software solutions
- Completed on going tasks for various clients.
- Enhanced client satisfaction through consistent communication and timely updates on project progress.
- Negotiated contracts with vendors, securing cost-effective services without compromising quality.
Direct Sales Representative
Farm Fresh To You
10.2011 - 12.2012
- Sold products and services in field for organic produce company.
- Trade show branding.
- Trained new sales reps led region in new account establishment by more than 20% on consistent basis.
- Networked at trade shows all over the Bay Area adding new clients and representing farm to table benefits.
Client Advisor
Weber BMW
02.2010 - 07.2011
- Demonstrated products to customers, discussed features and redirected objections to capture sales Provided outstanding customer service to new and long-standing customers.
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
- Planned and executed trade shows to increase brand awareness and sales.
Education
Organizational Leadership
World Harvest Bible School
Stead Nevada Organizational Leadership
World Harvest Bible School
MurrietaSkills
- Demonstrations
- P > Product and service knowledge
- P > Sales and marketing
- P > Persuasive communication
- P > Sales expertise
- P > Customer Relations
- P > Professional
- Soft Skills
- Fleet Management
Timeline
Commercial Van Manager Sprinter
Mercedes Benz Of Rocklin
12.2022 - 05.2024
Commercial Van Manager Sprinter
Mercedes Benz Of Sacramento
11.2021 - 12.2022
Sales Consultant
Michael Cadillac
02.2020 - 08.2021
Marketing Specialist
Franz Alexander Consulting
01.2018 - 02.2020
Intake Manger & Marketing
Bell & Washington LLP Law Office
02.2014 - 08.2016
Customer Service & HR Director
Central Park North Orthodontics
01.2013 - 01.2018
Multi-Skilled Tasker
TaskRabbit Inc
02.2012 - 11.2014
Direct Sales Representative
Farm Fresh To You
10.2011 - 12.2012
Client Advisor
Weber BMW
02.2010 - 07.2011
Organizational Leadership
World Harvest Bible School
Organizational Leadership
World Harvest Bible School
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