Franz Cartagena
Los Angeles
Summary
Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in operating forklifts, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and proactive approach to problem-solving.
Overview
11
11
years of professional experience
Work History
Warehouse Assistant
San Pedro Packing LLC
10.2024 - Current
- Received merchandise from vendor and enter into our system for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
Assistant Manager
Dominos pizza
08.2022 - 08.2024
- Make sure the store is running adequate numbers and resolve any customer concern or complaint
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Warehouse Worker
Evily pacific warehouse
09.2016 - 08.2022
- Place completed orders in the correct locations with a forklift
- Load incoming customer's truck with the correct order after double checking the order for the correct items and quantities.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Optimized storage space, rearranging items to better utilize available square footage.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
Welder Helper
Anvil Steel
08.2015 - 08.2016
- Get daily blueprint and layout materials to the required specifications
- Produce and prepare any missing parts
- Paint and load beams onto the trucks and make sure they are secured for transport
- Fetched materials, equipment, and tools for welding professionals.
- Removed trash and excess materials to clean up work areas.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Prepared welding equipment to perform advanced welding work.
- Chipped off excess weld, slag, and spatter using hand tools.
Warehouse Worker
Via Trading
02.2015 - 09.2015
- Separate incoming shipments by category and package any loose materials
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Warehouse Worker
Southland Box Company
02.2014 - 12.2014
- Load feeder with bundles of cardboard
- Complete customer request within a timely manner
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
General studies -
Fremont High School
Los Angeles, CA06.2013
Skills
- Customer service
- Communication skills
- Warehouse experience
- MATH
- Leadership
- Management
- Supervising experience
- Time management
- Guest services
- Spanish
- Attention to detail
- Team collaboration
- Packaging and labeling
- Maintaining workplace safety
- Order picking
- Cleaning and sanitizing
- Problem-solving
- Picking and processing
- Loading and unloading
- Cleaning and organization
- Heavy lifting
- Forklift operation
- Decision-making
- Warehouse safety
- Workplace cleanliness
- Product identification
- Documentation and reporting
- Shipping and receiving
- Pallet jack handling
- Palletizing
- Ordering supplies
- Paperwork processing
- Receiving shipments
- Inventory level adjustments
- Inventory control
- Recordkeeping
- Order verification
- Materials staging
- Equipment inspection
- Stock rotation
- Policy adherence
- Loss prevention
- Verbal and written communication
- Shipment packing
- Package preparation
- Inventory counts
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Assistant
San Pedro Packing LLC
10.2024 - Current
Assistant Manager
Dominos pizza
08.2022 - 08.2024
Warehouse Worker
Evily pacific warehouse
09.2016 - 08.2022
Welder Helper
Anvil Steel
08.2015 - 08.2016
Warehouse Worker
Via Trading
02.2015 - 09.2015
Warehouse Worker
Southland Box Company
02.2014 - 12.2014
General studies -
Fremont High School
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