FRANZ DE LOS SANTOS
Lake Villa,IL
Summary
Resourceful professional in workforce supervision recognized for high productivity and efficient task completion. Possess strong capabilities in team leadership, operational workflow optimization, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to elevating workplace standards through proactive management and employee engagement.
Overview
5
5
years of professional experience
Work History
Warehouse Supervisor
Swissport
Chicago, IL
02.2020 - Current
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Created strategies for improving operational efficiencies in the warehouse.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Presented and explained work orders to team.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Provided leadership to motivate staff members to achieve performance goals.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Monitored warehouse operations to ensure accuracy and efficiency.
Education
Bachelor of Science - Law
University of San Agustin
Philippines03-2002
Bachelor of Science - Business Administration And Management
University of The Philippines
Philippines04-1995
Skills
- Process optimization
- Workflow planning
- Employee training
- Performance monitoring
- Effective communication
- Safety compliance
- Operational efficiency
- Warehouse organization
- Warehouse operations
- Employee motivation
- Verbal and written communication
- Task delegation
- Team leadership
- Performance evaluation
- Loading and unloading
Timeline
Warehouse Supervisor
Swissport
02.2020 - Current
Bachelor of Science - Law
University of San Agustin
Bachelor of Science - Business Administration And Management
University of The Philippines
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