Franc Hoxha
Tirane
Summary
My objective is to apply my skills and knowledge to enhance the recruitment and development processes of a dynamic organization. I possess a proven track record of identifying and attracting top talent, creating and implementing growth strategies, and fostering a positive and inclusive workplace culture.
Highly skilled and results-driven Project Manager in possession of exceptional organizational and communication skills, along with the ability to effectively collaborate with cross-functional teams. Adept at managing project scope, timelines, and budgets to ensure successful project delivery. Committed to delivering high-quality results and exceeding client expectations. Seeking further opportunities to leverage my expertise in project management to drive organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Manager
Moon Recruit Professionals
01.2024 - Current
- As a Business Development Manager at Moon Recruit Professionals, I am a key player in driving the business growth and expanding our market presence
- Initiatives to acquire new clients, cultivate existing relationships, and collaborate closely with internal teams to deliver innovative HR solutions are my key activities
- This role offers a unique opportunity to make a significant impact in a dynamic and evolving industry
- Create and execute strategic initiatives to boost sales and grow our customer base
- Identify emerging market opportunities and trends to capitalize on
- Conduct market research to understand client needs and competitor landscape
- Generate new leads through networking, cold calling, and other business development techniques
- Build and maintain strong relationships with key clients, understanding their HR challenges and providing tailored solutions
- Conduct regular client meetings and presentations to showcase our services and value proposition
- Prepare persuasive proposals, presentations, and contract agreements
- Negotiate terms and conditions with clients to secure profitable contracts
- Work closely with internal teams (such as recruitment, operations, and marketing) to ensure seamless delivery of services and solutions
- Partner with the recruitment team to understand talent requirements and align solutions accordingly
- Reach out to potential customers via telephone, email, and in-person inquiries
- Track sales performance metrics and analyze data to optimize business development strategies and prepare regular reports for management
- Represent the company at industry events, conferences, and networking forums
- Stay updated with industry trends, regulations, and best practices
Project Manager
PMable
04.2023 - Current
- Highly skilled and results-driven Project Manager in possession of exceptional organizational and communication skills, along with the ability to effectively collaborate with cross-functional teams
- Adept at managing project scope, timelines, and budgets to ensure successful project delivery
- Committed to delivering high-quality results and exceeding client expectations
- Planning and developing the Project idea
- Spearheaded the conceptualization and development of project ideas, aligning them with organizational objectives and client needs
- Creating and leading my Dream Team
- Assembled and guided cross-functional teams, fostering a collaborative environment conducive to innovation and success
- Developing and implementing a streamlined Project Management methodology
- Provided training and guidance to team members on the new methodology, ensuring smooth adoption and consistent execution across the organization
- Monitor the Project progress and setting deadlines
- Monitored project progress meticulously and proactively setting and managing deadlines to ensure timely delivery of milestones and objectives
- Solve Issues that arise unexpectedly
- Expertly resolved unforeseen issues and challenges and mitigating risks to deliver on schedule and within budget
- Budgeting management
- Managed project finances with precision, overseeing budget allocation and expenditure to maximize resource utilization and financial outcomes
- Ensure stakeholder satisfaction
- Prioritized stakeholder satisfaction, cultivating strong relationships and addressing concerns promptly to exceed expectations and build trust
- Evaluate the project performance
- Conducted comprehensive evaluations of project performance, leveraging data-driven insights to drive continuous improvement and deliver exceptional results
Talent Acquisition & Career Development
Commercey
04.2023 - 04.2024
- My objective is to apply my skills and knowledge to enhance the recruitment and development processes of a dynamic organization
- I possess a proven track record of identifying and attracting top talent, creating and implementing growth strategies, and fostering a positive and inclusive workplace culture
- Developing a comprehensive recruitment process that attracts and selects the best candidates
- This involves: posting, sourcing candidates, screening resumes, conducting interviews and background checks
- Developing and implementing a comprehensive onboarding and training program for new hires with the aim to build individualized professional plans that align with their career goals and the organization's needs
- Checking and meeting actual employees with an One-To-One session
- Implement regular performance evaluations, monitor progress and provide regular feedback on the individual's performance and development (Mapping Skills)
- Identify the individual's current skills, strengths, and development areas
- Offering regular training and developing programs, such as customer service skills, leadership development, and industry-specific knowledge
- Providing opportunities for employees to work in different areas of the organization and gain a broader perspective and new skills
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent
Team Manager
Fusion services BPO
06.2022 - 03.2023
- As an experienced Team Manager, my objective is to utilize my skills to lead, motivate and develop teams in achieving their goals
- I am capable at identifying strengths of individuals, delegating responsibilities and providing guidance to maximize productivity and success
- Maintaining the required level of KPIs as per the client's demand
- Day-to-day analysis with the team about performance issues
- Reporting in weekly basis the ongoing position of the team members on required tasks
- Leading employee relations through effective communication, coaching, training, and development
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Sales Account Manager
Consulcesi & Partners
09.2021 - 05.2022
- Managed a portfolio of key client accounts, building strong relationships with clients to drive repeat business and increase customer retention and sales margins
- Direct phone selling of the Consulcesi Club membership (lawyer office service, professional updating courses, technical assistance, journeys, World scientific press etc)
- Negotiated prices, terms of sale and service agreements
- Phone persuasion about the new member acquisition
- Doctor management on legal issues
- Retention of the clients with updates on our services and legal issues
- Managed portfolio of 650 accounts totaling $2.700.000 in sales
Sales Account Manager
Facile.it
11.2016 - 10.2020
- As a Partner Network Portfolio Manager, established and maintained strong relationships with assigned clients, resulting in increased sales revenue
- Daily basis portfolio management of 60 agencies
- Phone selling car insurance contracts for Italian market businesses
- B2B relationships with Italian insurance agencies where attitude was the key factor required on closing
- Insurance contract knowledge was always required
- Weekly and monthly objectives of the selling performance
- Managed portfolio of 70 insurance agencies totaling $15.000.000 in sales
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
Control Room Supervisor
Selecta Customer Services s.p.a
04.2016 - 11.2016
- Supervised the floor through control room operations and systems to ensure safe and efficient operation of all equipments, human resources and systems
- Inbound call traffic management
- Normalizing the call flow distributing to the specialized resources
- Reporting the profit/loss margins of the expected KPI's
- Shifts management for the human resources
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked well in a team setting, providing support and guidance
- Excellent communication skills, both verbal and written
Education
MBA - Financial markets and Intermediaries
Universita' Degli ''Studi Tor Vergata'' (Roma 2)
Rome, Italy04.2016
Bachelor of Science - Economy and Finance
Universita' Degli Studi ''Gabriele D'Annunzio''
Pescara, Italy02.2013
Skills
- Detail oriented
- Pipeline management
- Sales persuasion
- Strategic thinking
- Project Management and Coordination
- Leadership
- Reporting and analysis
- Multi tasking
- Negotiations
- Team player
- New business development
- Training and development
Certification
Project Management certification
P3.express Practitioner, 03/01/24, certN.global
Languages
Albanian, Italian
Native language
Albanian
Proficient
C2
Italian
Proficient
C2
English
Advanced
C1
Spanish
Intermediate
B1
French
Beginner
A1
Timeline
Business Development Manager
Moon Recruit Professionals
01.2024 - Current
Project Manager
PMable
04.2023 - Current
Talent Acquisition & Career Development
Commercey
04.2023 - 04.2024
Team Manager
Fusion services BPO
06.2022 - 03.2023
Sales Account Manager
Consulcesi & Partners
09.2021 - 05.2022
Sales Account Manager
Facile.it
11.2016 - 10.2020
Control Room Supervisor
Selecta Customer Services s.p.a
04.2016 - 11.2016
Project Management certification
P3.express Practitioner, 03/01/24, certN.global
MBA - Financial markets and Intermediaries
Universita' Degli ''Studi Tor Vergata'' (Roma 2)
Bachelor of Science - Economy and Finance
Universita' Degli Studi ''Gabriele D'Annunzio''
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