Summary
Overview
Work History
Education
Skills
Certification
Timeline
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FRANZ RODRIGUEZ

Orlando,FL

Summary

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Technician

Spectrum
Orlando, FL
09.2022 - Current
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
  • Verified system functionality by testing equipment and connections, identifying and correcting problems.
  • Performed troubleshooting on network related issues including LAN and WAN connectivity problems.
  • Assisted in the maintenance of network infrastructure components such as switches, routers, firewalls and wireless access points.
  • Built out new fiber runs for customer connections.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.

Driver and Customer Service

Lowe's Home Improvement
Orlando, FL
08.2019 - 08.2021
  • Multitasking and time management
  • Clear communication (written and verbal)
  • Customer service focus
  • Problem solving/creative solutions
  • Able to work with a variety of team members to get the job done quickly and effectively
  • Prioritizing safety.

Bartender

Yak & Yeti
Orlando, FL
01.2017 - 02.2019
  • Provided excellent customer service and addressed needs of customers in a timely and effective manner
  • Ability to multitask at a fast pace while ensuring accuracy and efficiency
  • Followed cash handling procedure
  • Maintained a clean and sanitary work environment.

Lead

Yak & Yeti
Orlando, FL
02.2015 - 01.2016
  • Coached and developed team members by providing balanced feedback in a positive manner
  • Solved customer complaints in non-confrontational manner
  • Followed cash, security, inventory, and labor policies and procedures
  • Communicated in a direct and honest manner with team members and management.

Car Salesman

Auto Imports Fl
Orlando, FL
08.2014 - 05.2015
  • Good sales skills - Effective persistent negotiator determined to close sales deals and increase sales
  • Independently sets personal goals and deadlines to reach sales targets
  • Energetic | Committed | Win-win attitude | Polite | Presentable | Friendly | Professional at all times
  • Organized | Focused | Math knowledge | Able to work long hours.

Education

High School Diploma -

Hamilton Southeastern High School
Fishers, IN
08.2012

Skills

  • Fluent in English and Spanish
  • Proficient in Microsoft Word, Excel, Outlook, Powerpoint
  • Typing speed of 60 WPM
  • Component Repair
  • Safety Management
  • Technical Analysis
  • Equipment Installation
  • System Configuration
  • Performance Optimization
  • Equipment Maintenance
  • System Upgrades
  • Technical Support

Certification

  • NCTI Certifications (Field Technician II-III and Field Technician III-IV) on Telecommunication Company.

Timeline

Field Technician

Spectrum
09.2022 - Current

Driver and Customer Service

Lowe's Home Improvement
08.2019 - 08.2021

Bartender

Yak & Yeti
01.2017 - 02.2019

Lead

Yak & Yeti
02.2015 - 01.2016

Car Salesman

Auto Imports Fl
08.2014 - 05.2015

High School Diploma -

Hamilton Southeastern High School

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FRANZ RODRIGUEZ