Franziska Pennington

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Trained new associates on basic and advanced shipment procedures.
• Followed SOPs to avoid mix-ups and damages to orders.

• Serving a wide variety of people in an English oub style environment with a focus on local craft beer with 26 taps including 6 regularly rotating taps
• Elephant and castle has an outdoor serviced patio ad well as a rentable billard room for private large parties,both with assigned severing staff
• All if which I have excelled at
• Took food and drink orders
• Handled 12 tables daily
• Served meals
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
• Welcomed guests as they arrived

• Beginning bartender skills while maintaining a server section without designated support staff
• Flexible service style to cater to both lounge and dining room guests needs
• Knowledgeably presenting a rotating menu in both English and Japanese

AS SERVER:

• 30 guests per section, arriving at simultaneously
• Service throughout a show or performance
• Completing all checks quickly and accurately at the same time
• Anticipating guest needs without disruption in a ever changing environment

Large oval food and beverage service in the dark, with stairs, quietly and quickly

• Knowledge of wine regions, varietals, and pairings for Grand Award winning cellar collection
• Continuing to assist any position in either lounge or theater as a team player

As PRODUCTION MANAGER:

• Managing performers from post-booking through end of night
• Setting, overseeing, and communicating with everyone involved the show schedule and expectations
• Assisting with audio/video and lighting engineering as well as general set up on main stage
• ,Solo Audio Engineer for Musiquaium Lounge
• Processioning, computing and reporting show information
• Taking care of all payments and/or charges

• Managing a shift of workers
• Scheduling and overseeing parties
• Serving
• Server

• Wine Service
• Greeting all tables
• Full dinner service
• Beginning management skills

• Stocking
• Customer service

• Customer service
• Pizza and ingredient prep work
• Handling customer payments and balancing the register
• Maintaining a clean workspace

• Math and reading education for ages 3 through 9
• Customer service
• Tracking and computing student advancement