Fraser MacDonell

• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Quickly shut down equipment in emergency situations following protocols.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Complied with company and OSHA safety rules and regulations.

Carpenter work for large commercial jobsites like Brightwater Wastewater Treatment Plant in Woodenville, Wa. Several other highrise Commercial Buildings mostly in King County Wa.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Interacted well with customers to build connections and nurture relationships.
• Trained and motivated employees to perform daily business functions.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
• Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.

• Answered customers' questions regarding products, prices, and availability.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Managed friendly and professional customer interactions.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.