Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frauntasia Perry

Atlanta,GA

Summary

Experienced scheduling coordinator with a proven track record of efficiently planning and coordinating workflow for smooth operations. Skilled in supervising schedules and projects, ensuring timely completion and optimal productivity. Possessing excellent interpersonal, leadership, communication, and organizational skills, this professional collaborates effectively with teams and stakeholders to achieve desired outcomes.

Overview

4
4
years of professional experience

Work History

Scheduling Coordinator

Jojo Home Healthcare Services
02.2024 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Worked with manager and supervisor to plan and coordinate production schedules.

Customer Service Representative

Sugar Shane's Cookies
05.2022 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Front Desk Clerk

Sunstates Security
02.2021 - 02.2024
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Education

Carson Senior High School
Carson, CA

Ultimate Medical Academy
Tampa, FL
01.2025

Skills

  • Conflict Resolution & Problem-Solving
  • Exceptional Customer Service
  • Proficient in Microsoft Office and Scheduling Software
  • Multitasking in Fast-Paced Environments
  • Clear Communication and Interpersonal Skills
  • Strong Organizational and Time Management Skills
  • Attention to Detail and Accuracy
  • Strong Work Ethic
  • Problem-Solving
  • Customer relations understanding
  • Data Entry

Timeline

Scheduling Coordinator

Jojo Home Healthcare Services
02.2024 - Current

Customer Service Representative

Sugar Shane's Cookies
05.2022 - 06.2024

Front Desk Clerk

Sunstates Security
02.2021 - 02.2024

Carson Senior High School

Ultimate Medical Academy

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Frauntasia Perry