Proactive Terminal Manager with 10 years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Overview
11
11
years of professional experience
Work History
Terminal Manager
Swift Transportation
01.2011 - 07.2021
Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
Fielded customer complaints and comments and rectified issues.
Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
Directed and monitored tracking, routing and dispatching transportation vehicles.
Developed strong relationships with clients, vendors, and other stakeholders for improved communication and collaboration.
Developed strong relationships with clients, vendors, and other stakeholders for improved communication and collaboration.
Collaborated with 11-member team to create, modify and implement goals, procedures and policies.
Collaborated with [Number]-member team to create, modify and implement goals, procedures and policies.
Managed terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.
Ensured compliance with regulatory requirements by staying updated on industry standards, guidelines, and best practices.
Generated profit and loss statements and financial overviews of store.
Set terminal budgets and set goals to adhere to plans.
Hired, trained and educated new employees to improve company performance and efficiency.
Drove employee engagement through open communication channels, frequent feedback sessions, and recognition of outstanding efforts.
Maintained composure and order when handling customer and employee injuries, incidents and accidents.
Monitored employee performance and productivity.
Coordinated driver dispatch to accomplish daily delivery requirements.
Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.