- Gym Workouts
- Watching Movies and TV Shows
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy customizing nutcrackers
- I enjoy making paining the resemble neon tube signs
- I love creative writing
- Reading
- Acting and Theater
Fred Christensen
Kenosha,WI
Summary
Knowledgeable [Desired Position]. Adept at engaging customers and maintaining well-organized displays, contributing to smooth store operations. Demonstrated ability in inventory management and effective communication with team members.
Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
40
40
years of professional experience
Work History
Security Supervisor
Titan
06.2021 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Reduced incidences of theft and vandalism by conducting thorough risk assessments and implementing strategic security measures.
- Fostered culture of continuous improvement among security staff through regular feedback and performance reviews.
- Enhanced team's response time to security incidents by implementing streamlined communication protocol.
Manager
Keno Outdoor Theater
06.1984 - 11.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maximized performance by monitoring daily activities and mentoring team members.
Retail Supervisor
Toys-R-Us
09.2002 - 08.2014
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Education
High School Diploma -
Tremper High School
Kenosha, WI06-1986
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Project Management
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Supervisor
Titan
06.2021 - Current
Retail Supervisor
Toys-R-Us
09.2002 - 08.2014
Manager
Keno Outdoor Theater
06.1984 - 11.2014
High School Diploma -
Tremper High School
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