Fred DeBose
Berkeley,CA
Summary
Adept at enhancing team dynamics and streamlining processes, I leveraged my skills in appointment scheduling and teamwork orientation at Kaiser Permanente and other notable organizations. My experience includes improving staff performance through comprehensive training programs, resulting in increased retention rates, and advocating for community members, demonstrating a blend of hard and soft skills critical for diverse environments.
Overview
2025
2025
years of professional experience
Work History
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La Clinica De La Raza
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations and minimal conflicts.
- Coordinated meeting room bookings to prevent double-bookings or scheduling conflicts among staff members.
- Maintained an up-to-date knowledge of company offerings to effectively address client inquiries or direct them to appropriate resources.
- Collaborated with team members on special projects such as organizing employee events or preparing materials for presentations or conferences.
Human Resource Trainer
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- Conducted thorough needs assessments to determine appropriate solutions for addressing workforce challenges such as skill gaps or low morale levels among staff members.
- Enhanced employee performance by developing and implementing comprehensive HR training programs.
- Streamlined onboarding processes for new hires, resulting in increased retention rates and improved job satisfaction.
- Trained [Number] staff members to lead new hire orientations and provided ongoing support.
Outreach Worker & HIV Tester
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- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
Health Education Clerk
Kaiser Permanente
03.2014 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Science - Psychology
Colorado Techical University
10-2024
Skills
- Teamwork orientation
- Maintaining records
- Appointment scheduling
- Document preparation
Languages
Spanish
Full Professional
Timeline
Health Education Clerk
Kaiser Permanente
03.2014 - Current
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La Clinica De La Raza
Human Resource Trainer
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Outreach Worker & HIV Tester
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Bachelor of Science - Psychology
Colorado Techical University
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