Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Fred Dennis

MONTGOMERY VILLAGE,MD

Summary

Dynamic and results-driven professional with experience at UPS, excelling in warehouse safety and team collaboration. Proven ability to enhance efficiency through effective organizational strategies, contributing to timely deliveries. Skilled in loading and unloading, with a strong focus on relationship building and problem-solving to foster a productive work environment.

Overview

8
8
years of professional experience

Work History

Loader/Unloader

UPS
10.2024 - Current
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Followed all safety and security protocols to minimize risk of injury.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.

Sales Associate

Costco Wholesale Corp
10.2017 - 03.2025


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

Deploma - NA

Watkins Mill High School
10301 Apple Ridge Rd, Gaithersburg, MD 20879
06.2016

Skills

  • Warehouse safety
  • Paperwork management
  • Shipping and receiving
  • Stacking and storing
  • Pallet jack handling
  • Loading and unloading
  • Hand-eye coordination
  • Materials management
  • Electronic order management
  • Workplace organization
  • Inventory accuracy
  • Software for warehouse management
  • Problem-solving
  • Decision-making
  • Relationship building
  • Team collaboration
  • Willing to learn
  • Inventory organization

Accomplishments

I received a letter from Costco Corp about my excellent work with members


My yearly report was always positive form my customer service skill to the way I present my self at work

Timeline

Loader/Unloader

UPS
10.2024 - Current

Sales Associate

Costco Wholesale Corp
10.2017 - 03.2025

Deploma - NA

Watkins Mill High School

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Fred Dennis