Fred Elizardo
Raymondville,TX
Summary
Dynamic and results-driven professional with a strong work ethic, experienced in team leadership and customer service in Financial Services. Proven track record in managing high-volume loan pipelines and enhancing client satisfaction. Skilled in budgeting and cost control, consistently achieving targets while fostering a collaborative team environment. Always eager to learn and grow.
Overview
23
23
years of professional experience
Work History
Pit Master
Barbecue Restaurant
02.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Evaluated menu offerings based on customer feedback for continuous improvement of dining experience.
- Demonstrated expertise in various smoking techniques, resulting in tender meats full of complex flavors.
- Proactively addressed customer concerns or complaints related to food quality or service, taking appropriate action when necessary.
- Implemented cost-saving measures through careful portion control without sacrificing product quality or presentation.
- Optimized cooking processes to maintain consistent flavors and textures across all dishes.
- Assisted in inventory management, accurately tracking supplies and placing timely orders as needed.
- Coordinated front-of-house staff during busy shifts, ensuring smooth communication between kitchen and serving teams.
- Enhanced customer satisfaction by consistently delivering high-quality, flavorful barbecue dishes.
- Increased repeat business with exceptional customer service and attention to detail in food preparation.
- Developed creative menu offerings, incorporating seasonal ingredients and unique flavor combinations.
- Managed catering events from start to finish, including planning menus tailored to specific client needs while maintaining budget constraints.
- Monitored grill temperatures throughout service hours to guarantee perfectly cooked meats every time.
Floor Hand
Orion Drilling
02.2013 - 01.2020
- Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
- Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
- Carried out general manual labor activities to aid site productivity.
- Assisted in rig-up and rig-down procedures, ensuring timely project completion.
- Contributed to safe working conditions by adhering to safety protocols and regulations at all times.
- Showcased strong physical stamina throughout long shifts while remaining alert and focused on completing assigned tasks efficiently.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Monitored shaker and mud tank operations.
- Completed job tasks accurately under challenging weather conditions, demonstrating adaptability and resilience.
- Provided assistance in assembly and disassembly of drilling rig and equipment.
- Ensured smooth operations by performing routine maintenance on drilling equipment and machinery.
- Executed daily operations quickly and accurately, achieving productivity targets.
- Selected appropriate pumps, valves and associated equipment for productive drilling operations.
- Performed minor repairs on drilling equipment and tools to limit operational disruptions.
- Monitored drilling progress, promptly reporting any issues or concerns to supervisors for immediate resolution.
- Verified job safety analysis (JSA) and correctness of obtained permits prior to starting new jobs.
- Promoted a clean work environment by regularly organizing tools and materials on the drill floor.
- Operated down-hole tools safely and responsibly, limiting risk.
- Prepared drilling sites with correct equipment and materials for productive operations.
- Conducted daily safety inspections to maintain hazard-free work environment.
- Worked correctly and safely with range of different materials and components.
- Moved materials and products to established locations using forklifts.
Manager
Reliable Financial Services
01.2011 - 01.2013
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Enhanced loan application process by streamlining documentation and improving communication channels with clients.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
Manager
Security Financial Services
01.2002 - 01.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Cross-trained existing employees to maximize team agility and performance.
- New customer calls , collection calls , review credit reports.
Manager of Operations
American General Financial Services
01.2005 - 01.2009
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Solicited new customer business , upsale loans , home equity loans, repo vehicles, title work on home equitys and auto.
Education
High School Diploma -
Raymondville High School
Raymondville, TX05.1998
Skills
- Team leadership
- Budgeting and cost control
- Strong work ethic
- Quick-learning
- Willing to learn
- Teamwork and collaboration
- Customer service
- Team player
- Multitasking and organization
- Efficient
- Loyal
- Mature
- Trustworthy
- Always looking to grow
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Pit Master
Barbecue Restaurant
02.2020 - Current
Floor Hand
Orion Drilling
02.2013 - 01.2020
Manager
Reliable Financial Services
01.2011 - 01.2013
Manager of Operations
American General Financial Services
01.2005 - 01.2009
Manager
Security Financial Services
01.2002 - 01.2010
High School Diploma -
Raymondville High School
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