Driven UPS Area Sales Manager with 13+ years of experience in capacity management with strong competitive sales drive, adaptability, and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales, and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
23
23
years of professional experience
Work History
Area Sales Manager
United Parcel Service, UPS
01.2011 - Current
Manage successful sales team of nine direct reports, consistently achieving and exceeding $108 million annual sales plan.
Converted $17.8 million in new revenues in 2023.
"Strong Performer" five out of five consecutive years (2020 no corporate rating).
Converted $87.8 million in new business last five years on goal of $45.6 million.
Exceeded business plan four of last five years.
106% to revenue plan last five years.
Enhance team performance by providing ongoing coaching, training, and mentoring to UPS sales team.
58.5% of sales team made revenue plan over last five years.
Establish strong relationships with major UPS customers and stakeholders.
Retained $19 million in customer retention due to rate actions.
Developed and promoted UPS Sales Supervisors to UPS Sales Managers.
Four UPS Manager promotions in five years.
Lead sales strategies based on research of consumer buying trends and market conditions to increase UPS revenue, volume, and retention.
Develop comprehensive business plans that ensure efficient allocation of resources to maximize productivity for entire territory.
Create annual “Roadmap to Success” plan to predict sales success and development territories.
Achieve $108 million annual revenue by continuously monitoring annual sales metric performance and adjusting strategies accordingly.
Manage sales team to understand and maximize Sales Incentive Plan.
Senior Account Executive
United Parcel Service, UPS
10.2007 - 12.2010
Managed and retained $10 million book of business while growing ≈10% year over year.
Utilized DRIVE (CRM) effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction and retention.
Increased account retention by building strong relationships with stakeholders.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Account Executive
United Parcel Service, UPS
04.2004 - 09.2007
Managed and retained $5 million book of business while growing ≈10% year over year.
Small Business Owner
Spirito's - Pizza By The Slice
06.2001 - 03.2004
Managed daily operations for successful small business, ensuring efficient processes and quality services.
Created and evaluate financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Maintain prime costs (COGS and labor) below 60%.
Participated actively in local community events or organizations as way to give back while expanding brand visibility and credibility.
Education
MBA - Business Administration
University of Phoenix
San Marcos, CA
Bachelor of Arts - Communications
California State University - San Marcos
San Marcos, CA
Skills
Leadership
Complex Negotiations
Business Planning
Strategic Planning
Decision-Making
Strategic Relationship Building
Additional Information
Active Member of UPS:
Threat Awareness Team Member (TAT)
Incident Response Team Member (IRT)
UPS Congressional Awareness Ambassador - Mike Levin District 49