Fred Martinez
Queens
Overview
28
28
years of professional experience
Work History
Maintenance Technician
NYU Langone (Collins Building Services)
Long Island
04.2024 - Current
- Maintained clear and safe workspace areas to meet OSHA standards.
- Designed equipment to aid repair or maintenance of machines, mechanical equipment, or building structures.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Inspected grounds and buildings to identify, minimize, and correct hazardous property conditions or liability concerns.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters, and mirrors.
- Dusted furniture, machines, or equipment.
- Swept, mopped, and vacuumed floors in office areas and hallways.
- Organized storage rooms regularly to ensure optimal space utilization.
- Followed established safety procedures when operating heavy machinery.
Driver
NYPD Auxiliary Police Officer
Flushing
02.2002 - Current
- Attended weekly training sessions to maintain proficiency in defensive tactics, firearms usage and other necessary skills related to the job
- Participated in regular drills designed to test readiness for responding quickly during emergencies
- Adhered to all departmental policies and procedures while on patrol duties
- Performed foot patrols in assigned areas, monitored suspicious activities and reported any violations of the law
- Successfully responded to emergency calls and dispatched police officers in a timely manner
- Patrolled assigned areas using marked vehicles equipped with communications devices
- Enforced parking regulations by patrolling assigned areas and ticketing vehicles in violation
- Conducted traffic stops for violations, issuing citations and warnings as appropriate
- Managed crowd control during public gatherings where large numbers of people were present
Facilities Maintenance Technician
Island Wide Building Services
Long Island
04.2019 - 03.2024
- I worked in all branches of TD Bank, located in Nassau and Suffolk counties.
- Assisted with coordinating contractors for large projects, such as painting, flooring installation, and lighting upgrades.
- Installed new equipment as required by the management team.
- Conducted regular inspections of building structures and grounds for safety hazards and damage
- Provided excellent customer service to clients when responding about facility operations or services
- Organized daily workflow efficiently while meeting deadlines
- Maintained accurate records of repairs, work orders, preventive maintenance activities, inspections, and other related tasks
- Dismantled machines or equipment to gain access and remove defective parts
- Inspected air ducts for air leaks, wear, or loose insulation.n
- Operated forklift to load and unload materials from warehouse storage units
- Followed procedures in using special chemical cleaners and power equipment to prevent damage to floors or equipment
- Arranged and removed tables, chairs, and scaffolding to prepare facilities for events
- Swept and mopped floors to remove debris and clean spills
- Locked doors after operating hours to maintain building security and safety
- Disinfecting equipment and supplies with germicides or steam-operated sterilizers
- Cleaned bathrooms and restocked paper supplies
- Dusted furniture, walls, and machines.
- Stripped, sealed, and finished floors
- Used soapy water and sponges to clean windows and glass partitions
- Maintained, purchased, and inventoried cleaning supplies
- Maintained supply room in a neat and organized manner
- Ran light and heavy floor buffers and shampoo machines to clean and maintain flooring
- Sprayed insecticides and fumigants to prevent insect and rodent infestation
- Checked trash receptacles to empty contents
- Used hand trucks to move heavy furniture, equipment, and supplies
Sales Support Associate
T.J. Maxx
New Hyde Park
05.2023 - 02.2024
- Performed administrative duties such as filing documents, processing orders, creating reports
- Promoted company products through social media campaigns and other digital marketing efforts
- Documented customer feedback to inform future product development initiatives
- Provided exceptional customer service and maintained positive relationships with clients
- Conducted regular training sessions for staff on customer service best practices
- Responded to customer service and product issues, resolving complaints concerning invoices, shipments or product terms of credit
- Processed customer orders, exchanges, and returns, keeping customers informed about progress
- Investigated and reconciled shipping-related customer grievances
- Tracked customers and sales teams with complex issues to coordinate resolutions
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Greeted customers and ascertained what each customer wanted and needed
- Answered questions regarding store and merchandise
- Arranged and display merchandise to promote sales
- Cleaned shelves, counters, and tables
- Maintained records related to sales
- Helped customers try on and fit merchandise
- Bagged and packaged purchases and wrapped gifts
- Exchanged merchandise for customers and accepted returns
- Watched for and recognized security risks and thefts
- Inventoried stock and requisitioned new inventory
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
Delivery Driver
Kinray Inc.
Whitestone
10.1996 - 01.2019
- Made medications deliveries to independent pharmacies and ensured our clients received their orders in a timely manner, providing excellent customer service
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times
- Developed strong relationships with pharmacists and workers by providing friendly service and responding to inquiries promptly
- Adhered to delivery schedules and deadlines
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
- Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
- Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards
- Confirmed all packages were properly labeled
Newspaper Carrier
New York Times Co.
New York
12.1996 - 12.2007
- Drove vehicle over prescribed routes to deliver newspapers to subscribers
- Observed traffic laws at all times while operating delivery vehicles on public roads
- Ensured accuracy of information by verifying all addresses prior to delivery
- Operated cars, vans, and trucks for delivering newspapers
- Bagged and assembled newspapers prior to delivery to facilitate organized services
- Delivered newspapers to dealers or individual subscribers at homes or place of business
- Provided efficient and courteous service when responding to customer inquiries or requests
Bank Driver
Chase Bank
Manhattan
10.1996 - 01.2001
- Operated company vehicles safely while following local traffic laws and speed limits
- Operated company vehicles to transport, deliver and pick up packages on assigned routes
- Successfully planned and managed delivery routes for multiple clients to ensure timely delivery of packages
- Assisted with loading and unloading of parcels for delivery
- Delivered packages on time and kept track of daily progress utilizing computer software programs
Education
HIGH SCHOOL DIPLOMA -
Jorge Chavez
Lima, Peru12.1981
Skills
- Order Picking and Processing
- Shipping and Packaging
- Time Management
- Route Logs
- Customer Service
- Safe Driving Techniques
- Valid Driver's License
- Driving and Transportation
- Equipment maintenance
References
References available upon request.
Timeline
Maintenance Technician
NYU Langone (Collins Building Services)
04.2024 - Current
Sales Support Associate
T.J. Maxx
05.2023 - 02.2024
Facilities Maintenance Technician
Island Wide Building Services
04.2019 - 03.2024
Driver
NYPD Auxiliary Police Officer
02.2002 - Current
Newspaper Carrier
New York Times Co.
12.1996 - 12.2007
Delivery Driver
Kinray Inc.
10.1996 - 01.2019
Bank Driver
Chase Bank
10.1996 - 01.2001
HIGH SCHOOL DIPLOMA -
Jorge Chavez
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