Summary
Overview
Work History
Education
Skills
Timeline
SUMMARY OF QUALIFICATIONS
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Fred Miller III

Fred Miller III

San Antonio,Texas

Summary

Certified training professional with strong background in team collaboration and achieving results. Skilled in instructional techniques, staff development, and process optimization. Known for adaptability and reliability in dynamic environments. Proven ability to lead and motivate teams towards excellence.

Overview

6
6
years of professional experience

Work History

Certified Trainer

Chipotle
06.2023 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.

Team Member

Raising Cane's Restaurants
06.2022 - 12.2022
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.

Team Member

Chick-fil-A
02.2020 - 12.2022
  • Handled stationary and mobile POS systems, interacting with customers, taking cash.
  • Provided assistance to new trainees in customer service, food handling, and packaging.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.

Host

Buffalo Wild Wings
02.2022 - 06.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Bachelor of Architecture - Architecture

The University of Texas At San Antonio
San Antonio, TX
12-2026

High School Diploma -

Waxahachie High School
Midlothian, TX
05.2022

Associate of Science -

Navarro College
Corsicana, TX
05-2022

Skills

  • Performance assessment
  • Coaching techniques
  • Training needs analysis
  • Public speaking
  • Learning management systems
  • New hire training
  • Planning and coordination
  • Creative problem solving

Timeline

Certified Trainer

Chipotle
06.2023 - Current

Team Member

Raising Cane's Restaurants
06.2022 - 12.2022

Host

Buffalo Wild Wings
02.2022 - 06.2022

Team Member

Chick-fil-A
02.2020 - 12.2022

Bachelor of Architecture - Architecture

The University of Texas At San Antonio

High School Diploma -

Waxahachie High School

Associate of Science -

Navarro College

SUMMARY OF QUALIFICATIONS

  • 6+ years of customer service
  • 3+ years of community service
  • Proficient in Excel

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