FRED SPINK
Pawtucket
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
37
37
years of professional experience
Work History
Lead
LL Bean Inc
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Waiter/Bartender
Wildwoods Trailside Cabins & Restaurant
09.2017 - 01.2024
- Provided exceptional customer service by promptly greeting and seating guest, ensuring a positive dining experience
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Accurately took food and drink orders from patrons and enter them into the POS system with minimal errors
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Maintained cleanliness of work area and dining room throughout the shift for a pleasant dining environment
PSE Clerk
US Post Office
05.2018 - 06.2022
- Provided exceptional customer service while addressing inquiries about postage rates, mailing regulations, and other postal matters.
- Performed data entry tasks with high accuracy levels to ensure proper documentation of all incoming/outgoing parcels within the system.
- Supported financial goals through precise cash handling practices during transactions involving stamps, money orders, or other postal fees.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Boosted revenue by upselling additional postal products and services when appropriate during customer interactions.
- Monitored inventory of postage stamps and made orders to replenish.
Food Service Director
Overlook Nursing & Rehabilitation Center
09.1988 - 06.2016
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
Education
High School Diploma -
Burrillville Jr Sr High School
Harrisville, RI06-1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Organization and time management
Timeline
Lead
LL Bean Inc
08.2022 - Current
PSE Clerk
US Post Office
05.2018 - 06.2022
Waiter/Bartender
Wildwoods Trailside Cabins & Restaurant
09.2017 - 01.2024
Food Service Director
Overlook Nursing & Rehabilitation Center
09.1988 - 06.2016
High School Diploma -
Burrillville Jr Sr High School
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