Summary
Overview
Work History
Education
Skills
Timeline
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Freda Chambers

Pryor,OK

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

16
16
years of professional experience

Work History

Manager of Operations

Family Dollar
03.2023 - 07.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Restaurant Team Member

Dominos's Pizza
09.2022 - 12.2022
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Used proper techniques to prepare food and ingredients.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Gas Station Cashier

Cheezies
06.2021 - 10.2021
  • Confirmed stock levels and expiration dates of merchandise.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Arrived on time and dressed professionally in clean company uniform.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Provided exemplary customer service by addressing patron complaints and providing accurate information..

Store Team Member

Spikes Liquor Store
10.2020 - 05.2021
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.

Lead Kitchen Manager

Morrows Bar And Grille
06.2019 - 09.2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

CNA

Rosewood Nursing Home
03.2007 - 01.2009
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Education

CNA - Nursing Practice

Northeast Technology Center - Afton
Afton, OK
06.2005

LPN - Nursing Practice

Petra Allied Health, Inc.
Springdale, AR
04.2004

High School Diploma -

West Campus Technical Highschool
Fayetteville, AR
05.1998

Skills

  • Overseeing Logistics
  • Quality Standards
  • Departmental Operations
  • Business Operations
  • Overseeing Employees
  • Operational Efficiency
  • Customer Satisfaction
  • Quality Assurance

Timeline

Manager of Operations

Family Dollar
03.2023 - 07.2023

Restaurant Team Member

Dominos's Pizza
09.2022 - 12.2022

Gas Station Cashier

Cheezies
06.2021 - 10.2021

Store Team Member

Spikes Liquor Store
10.2020 - 05.2021

Lead Kitchen Manager

Morrows Bar And Grille
06.2019 - 09.2020

CNA

Rosewood Nursing Home
03.2007 - 01.2009

CNA - Nursing Practice

Northeast Technology Center - Afton

LPN - Nursing Practice

Petra Allied Health, Inc.

High School Diploma -

West Campus Technical Highschool

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