Hi, I’m
Freda Huff
Customer service ,hospitality, kitchen , janitorial
Georgetown,KY
Summary
I’m a very driven and determined woman with old school principals and morals. I still live life by the golden rule and and believe anything is possible if you apply yourself. I’m dependable and a very hard working individual. I love marking my customers happy and engaging in team work with coworkers . Honesty is important to me and accountability. I strive to climb the ladder in whatever company I work for and elevate and educate myself as much as possible. Eagerness to learn new things and to share my own creative ideas as well! I’m a single mother and example to my children in good work ethic and life in general. They inspire me to be the best me I can be!
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
years of professional experience
Work History
Rodney’s on BroadwayGeorgetown, KY
Kitchen Manager
01.2021 - 12.2023
Job overview
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Doodles Breakfast And Lunch cafeLexington, KY
Sales Associate/Customer Service Cashier
02.2020 - 12.2021
Job overview
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
Education
Scott County High SchoolGeorgetown, KY
GED
05-2004
University Overview
- [Scholarship Name] Recipient
Skills
- Food Safety
- Cost Control
- Kitchen Management
- Scheduling
- Attention to Detail
- Motivational Style
- Sanitation Standards
- Customer Service
- ServSafe Certification
- Health Code Compliance
- High-Volume Dining
- Team Collaboration and Leadership
- Goal Setting
- Problem-Solving
- Cleaning and Sanitation
- current food handler’s card
Timeline
Kitchen Manager
Rodney’s on Broadway
01.2021 - 12.2023
Sales Associate/Customer Service Cashier
Doodles Breakfast And Lunch cafe
02.2020 - 12.2021
Scott County High School
GED
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