Freda Preston
Springfield ,GA
Summary
Motivated enthusiastic self starter with a reputation of being highly professional, organized, committed and disciplined. I have a proven track record of working hard and collaborating with team members to achieve goals by providing guidance, and identifying areas of improvement on a Managerial and Leadership level
Overview
7
7
years of professional experience
Work History
Medical Staffing Specialist
Effingham Hospital
04.2023 - Current
- Confidential records management and processing
- Coordinator for quality measures and audits both internal and external
- Compile monthly reports to ensure compliance
- Research integrity of materials through a thorough and systematic process
- Fulfill administrative and credentialing responsibilities
- Manage and prioritize meetings and daily work flow
Lead Patient Care Navigator
Vituity/Healthful
10.2020 - 04.2023
- Patient Navigation lead support
- Document and resolve external concerns
- Schedule and delegate daily responsibilities
- Identify critical areas of improvement to retain patient engagement
- Increased patient outreach by 13%
- Review patient records for completeness and accuracy
Office Lead/Office Coordinator
Park Central Family Practice
02.2018 - 10.2020
- Responsible for hiring, training and staff development
- Assist with payroll, accounts receivable and Pharmaceutical Vendors
- Verify eligibility and authorization of patient insurance
- Oversee general operations of clinical and laboratory staff
- Review patient records for coordination of care
- Provide clinical and non clinical support to mid-level providers
Education
Masters of Business Administration - Healthcare
Colorado Technical University
Colorado Springs, CO05.2017
BSBA - Healthcare
Colorado Technical University
Colorado Springs, CO12.2016
Skills
- Onboarding Processes
- Interviewing
- Salary Negotiation
- Strategic Planning
- Background Checks
- Performance Assessment
- Applicant Tracking Systems
- Database Management
- Program Administration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Effective Communication
- Decision-Making
- Relationship Building
- Documentation and Recordkeeping
- Task Prioritization
- Self Motivation
- Human Resources Support
- Pre-Employment Screening
- Applicant Qualification
Certificates
- Six Sigma Foundations
- How to Manage Lean Six Sigma I & II
- Change Management Foundations
- Root Cause Analysis for Business Problems
- Process Improvements Foundations
Timeline
Medical Staffing Specialist
Effingham Hospital
04.2023 - Current
Lead Patient Care Navigator
Vituity/Healthful
10.2020 - 04.2023
Office Lead/Office Coordinator
Park Central Family Practice
02.2018 - 10.2020
Masters of Business Administration - Healthcare
Colorado Technical University
BSBA - Healthcare
Colorado Technical University
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