Freda Romero

• Assisted customers in product selection and provided knowledgeable recommendations.
• Maintained organized displays to enhance product visibility and customer engagement.
• Processed transactions efficiently using point-of-sale systems while ensuring accurate cash handling.
• Responded to customer inquiries promptly, providing solutions to enhance satisfaction.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Assisted customers with their purchases, completed customers purchases using POS machines, assisted customers in trying out clothes, organized clothes racks

• Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
• Managed customer accounts using CRM software, ensuring data integrity and timely updates.
• Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
• Trained new staff on company policies and customer service protocols to ensure consistent performance.
• Analyzed customer feedback to identify trends, recommending process improvements for enhanced service quality.
• Developed solutions for escalated issues, maintaining positive relationships with customers during challenging situations.

• Assisted customers in product selection and provided knowledgeable recommendations.
• Maintained organized displays to enhance product visibility and customer engagement.
• Processed transactions efficiently using point-of-sale systems while ensuring accurate cash handling.
• Responded to customer inquiries promptly, providing solutions to enhance satisfaction.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.