Highly motivated and organized professional interested in a company to contribute my experience in developing efficient systems
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Warehouse Personnel
Walgreens Distribution Center
04.2024 - Current
Self-motivated, With a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations. With in 45 day trial
Excellent communication skills, both verbal and written.
Worked well in a 25 team member setting, providing support and guidance.
Assisted With day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented With a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working Within tight deadlines and a fast-paced environment.
Financial Analyst
State of Ohio
06.2023 - 04.2024
Analyzed financial data to support budget preparation and forecasting initiatives.
Developed comprehensive reports detailing financial performance and variance analysis.
Monitored compliance with state financial regulations and policies to mitigate risks.
Streamlined reporting procedures, improving efficiency in data collection and dissemination by 10%.
Identified trends in financial metrics, providing insights for strategic decision-making reducing operation budget 35%.
Facilitated smooth month-end close processes by efficiently reconciling several accounts and addressing discrepancies promptly.
Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
Streamlined audit processes, coordinating effectively with external auditors to ensure compliance.
Billing Specialist
City of Toledo
02.2022 - 05.2023
Processed over 60 billing inquiries on a daily basis to resolved discrepancies efficiently to enhance customer satisfaction.
Maintained accurate records of transactions using SAP billing software systems.
Collaborated with cross-functional teams to streamline invoicing procedures and improve workflow efficiency.
Analyzed over 500 accounts data to identify trends, ensuring accuracy and compliance with company policies.
Researched and resolved billing discrepancies to enable accurate billing.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Worked with multiple departments to check proper billing information.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Enhanced customer satisfaction with timely and accurate invoice generation.
individually Maximized revenue potential by identifying and resolving under-billed accounts by 3%.
Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
Used data entry skills to accurately document and input statements.
Responded to customer concerns and questions on daily basis.
Administrative Specialist
City of Toledo
02.2011 - 01.2022
Streamlined office operations by implementing efficient filing systems and process improvements.
Coordinated scheduling and logistics for executive meetings, enhancing communication flow.
Managed correspondence and documentation, ensuring accuracy and timely responses.
Developed training materials for several new hires, promoting knowledge transfer and onboarding efficiency.
Oversaw vendor relationships, negotiating contracts to optimize service delivery and costs.
Led cross-departmental projects, facilitating collaboration to achieve organizational goals.
Analyzed workflow processes, identifying areas for improvement to enhance productivity.
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Managed filing system, entered data and completed other clerical tasks.
Established administrative work procedures to track staff's daily tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Oversaw 5.7 Million budget management and financial reporting, ensuring alignment with departmental goals.
Supervised 3 employees to enhance operational efficiency and team productivity
Education
Bachelor of Science - Accounting
Central State University
Wilberforce, OH
Skills
Friendly, positive attitude
Multitasking Abilities
Problem-solving
Time management
Attention to detail
Accomplishments
Reduced retail order shortages 8% by way of completing inventory audits with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.
911 Public Safety Telecommunicator at Lucas County 911 Regional Council of Governments911 Public Safety Telecommunicator at Lucas County 911 Regional Council of Governments