Freddie Carte

Work History

American Towing

02.2019 - Current

Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Fastened chains, straps, covers, and binders to secure load during transit.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Completed routine maintenance on truck to keep in working order.
Inspected load security and checked for damages.
Documented mileage, deliveries, pickups, customer issues and damages.
Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.

AAA

01.2018 - 02.2019

Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Fastened chains, straps, covers, and binders to secure load during transit.
Answered roadside assistance calls for tows and other vehicle support.
Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Completed preventive maintenance checks and basic repairs to vehicles.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.